Casino Security Officer: Guest Safety & Service

Gateway Casinos & Entertainment; City of Langley; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading gaming company in Metro Vancouver is seeking a Security Officer to oversee security throughout the casino. This role involves ensuring guest and employee safety, controlling access, monitoring alarms, and providing first aid when necessary. Candidates should have a minimum of 6 months in a security role, solid customer service skills, and must complete required certifications and training. This opportunity offers competitive wages and a comprehensive benefits package for full-time employees.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Qualifications

• Minimum 6 months experience in a security role.
• Proven high level of customer service.
• Detail-oriented and organized.
• Good judgment and understanding of casino operations.
• Capacity to physically restrain individuals using prescribed techniques.

Responsibilities

• Oversee security throughout the casino.
• Control access to sensitive areas.
• Monitor alarms and issue keys.
• Write reports and maintain daily logs.
• Provide First Aid as required.

Skills

Customer service

Attention to detail

Analytical skills

Communication skills

Judgment

Sensitivity in dealing with people

Education

First Aid/CPR certification

Completion of Gaming Security Officer (GSO) training/exam

Smart Serve/Proserve certification

Tools

Surveillance equipment

Computers

Job description

A leading gaming company in Metro Vancouver is seeking a Security Officer to oversee security throughout the casino. This role involves ensuring guest and employee safety, controlling access, monitoring alarms, and providing first aid when necessary. Candidates should have a minimum of 6 months in a security role, solid customer service skills, and must complete required certifications and training. This opportunity offers competitive wages and a comprehensive benefits package for full-time employees.