CASHIER - FOOD HALL

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel and casino in Ottawa seeks a customer service representative to provide excellent guest assistance and manage cash transactions. The ideal candidate will possess previous experience in a similar setting, as well as skills in money handling and communication. This role requires standing for long periods and working in a lively, interactive environment.

Qualifications

• Must be at least 19 years of age.
• 1 year work experience in similar setting helpful.
• Ability to stand for long periods and work in a loud environment.

Responsibilities

• Process transactions and balance cash drawer daily.
• Assist guests and provide accurate wait times.
• Operate POS system and maintain kiosk functionality.

Skills

Money handling

Customer service

Communication

Computer skills

Education

High School diploma or equivalent

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Process transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.
• Properly and accurately balance the cash drawer daily.
• Maintains all credit card receipts, room charge receipts, comps, and vouchers with required signatures.
• Organizes paperwork in an orderly manner.
• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
• May be required to answer the phones in specific restaurants.
• Provide accurate wait times.
• Operate POS system.
• Ensure Kiosks are operational and communicate any software or hardware issues to management.
• Responsible for understanding the functionality of the kiosk.
• Assist in replenishing kiosks with cash and receipt paper.
• Responsible for impress bank issued while performing external guest and in-house monetary transactions.
• Prepare paperwork, balance sheets and documents in accordance with the NJ Gaming Regulations and withing the guidelines of Internal Controls.
• Perform other duties as requested by management.

Qualifications

• Must be at least 19 years of age
• High School diploma or equivalent preferred.
• At least 1 year work experience in similar setting helpful.
• Previous money handling skills preferred.
• Computer skills a plus
• Must be able to stand for long periods of time and work in a loud environment.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.