Case Manager

vTech Solution, Inc.; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading solutions provider is seeking a Case Manager in Vancouver. This role involves managing claims adjudication and coordinating return-to-work programs for clients receiving disability benefits. The ideal candidate will possess strong communication skills and experience in client services, specifically dealing with healthcare providers. Responsibilities include direct client interaction, ergonomic assessments, and reporting on rehabilitation expenses. Join a dedicated team focused on facilitating optimal client outcomes.

Qualifications

• Experience in claims adjudication for short and long term disability.
• Strong communication and client management skills.
• Ability to coordinate rehabilitation services and ergonomic assessments.

Responsibilities

• Assist clients in resolution of complex cases.
• Coordinate services of rehabilitation and medical management providers.
• Conduct ergonomic assessments and provide recommendations.

Skills

Communication with health care providers

Client assistance in complex cases

Return to work coordination

Job description

Responsibilities

• Assisting clients in resolution of complex cases
• Return to work coordination
• Communication with health care providers

Job Description

Case Manager, Toronto, ON Claims adjudication. Case management of STD and LTD claims, assisting clients in resolution of complex cases, absence management, return to work coordination, communication with health care providers.

Rehabilitation Specialist, Toronto, ON: Track, analyze and present the quarterly rehabilitation budget expense reports to policy holders.

• Direct contact/meeting with policyholders, union representatives, plan members, physicians and other health care professionals.
• Develop, monitor and implement innovative vocational rehabilitation services and goal oriented rehabilitation plans for claimants in receipt of short and long term disability benefits.
• Coordinate the services of external rehabilitation and medical management providers.
• Contribute to the overall profitability of Group Disability by facilitating timely return to work for claimants.
• Conduct ergonomic assessments and provide reports outlining recommendations.
• Participate in client meetings as part of the team representing Manulife Financial. Deliver web based presentations to National Rehab team on the topic of Effective Communication.

Qualifications

• Case Manager, Toronto, ON
• Rehabilitation Specialist, Toronto, ON