Canada Clinical Success Manager - Remote

Safely You; Remote; CAD 70,000 - 90,000; Full time

Job summary

A tech-driven healthcare company is seeking a Clinical Success Manager to oversee the deployment and adoption of their technology in senior living facilities. The role requires strong project management and communication skills, as well as the ability to analyze data for client strategies. Candidates must be clinically licensed in Canada and bilingual in French and English. This position offers remote work, competitive compensation, and opportunities for growth within a mission-driven environment.

Benefits

Competitive salary & benefits

Fully remote work

401k Program

Education and WFH stipends

Company retreats

Qualifications

• 5+ years of experience as a Customer Success Manager in a Canadian healthcare setting.
• Clinically licensed to practice in Canada (PT, PTA, OT, OTA, LVN, or RN required).
• Proven ability to drive customer engagement and retention.

Responsibilities

• Oversee successful deployment and adoption of technology.
• Manage implementation projects, ensuring completion on time and within budget.
• Analyze clinical data to inform client strategies.

Skills

Project management capabilities

Advanced communication skills

Data analysis

Bilingual in French and English

Customer service skills

Education

Bachelor’s or Master’s degree

Tools

G Suite

Salesforce

Office 360

Zoom

Slack

Job description

A tech-driven healthcare company is seeking a Clinical Success Manager to oversee the deployment and adoption of their technology in senior living facilities. The role requires strong project management and communication skills, as well as the ability to analyze data for client strategies. Candidates must be clinically licensed in Canada and bilingual in French and English. This position offers remote work, competitive compensation, and opportunities for growth within a mission-driven environment.