(CAN) Self Checkout Attendant

Walmart Canada; Lethbridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Lethbridge is looking for a Self-Checkout Attendant to provide excellent customer service and assist customers with self-service checkouts. This role requires keeping the area organized and educating customers on checkout processes. Candidates should have strong interpersonal skills and a desire to enhance their experience in the retail environment.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on the use of self-service options.
• Promotes company programs when applicable.
• Observes customers to determine if assistance is needed.
• Explains interventions or quality checks to customers.
• Responds to EAS alarms and logs failures.
• Calls Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observes the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location – 3700 Mayor Magrath Dr S, Lethbridge, AB T1K 7T6, Canada

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