OMNI Customer Fulfillment Associate

Walmart Canada; Salmon Arm; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation is seeking an OMNI Customer Fulfillment Associate in Salmon Arm, BC. This role involves efficiently picking and packing online orders while ensuring adherence to strict safety and food hygiene standards. The ideal candidate will have attention to detail and the ability to maintain high product quality. The minimum pay starts at $18.00, adjusted for relevant experience, making this a great opportunity to develop skills in customer service and retail.

Qualifications

• Attention to detail in picking and packing orders.
• Ability to maintain hygiene and safety standards.
• Flexibility to adjust work based on customer requests.

Responsibilities

• Pick and assemble orders efficiently for on-time delivery.
• Pack orders carefully, ensuring correct product codes.
• Maintain a clean work area and adhere to safety standards.

Job description

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similarly named products, exact quantity, and correct product codes.
3. Ensures that products picked are of the highest quality (e.g., no damaged products, freshest product selection).
4. Correctly documents and labels all orders correctly through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offers service, supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris, and ensuring all totes are clean and void of debris before packing. Operates material‑handling equipment safely and responsibly, ensuring all safety pre‑inspection checks are completed before use. Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes in operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards. Demonstrates flexibility in completing or adjusting work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

2991 A 9Th Ave Sw, Unit A Salmon Arm, BC V1E 3J9, Canada

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