Business Technology Analyst /Consultant (Functional Application Engineering Focus)

Deloitte Canada; Toronto; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

A leading professional services firm is seeking a Business Technology Analyst/Consultant in Toronto. This role involves supporting clients in leveraging technology for business transformation. Key responsibilities include gathering requirements, collaborating on project teams, and developing functional specifications. Ideal candidates will have strong analytical skills and a bachelor's degree. The position offers a hybrid work model with a competitive salary range of $50,000 - $90,000.

Benefits

Flexible and practical benefits

Comprehensive training and mentorship

Access to cutting-edge tools and technologies

Qualifications

• Experience in a software development environment.
• Demonstrated ability to quickly learn and adapt to new tools.
• Familiarity with the software development lifecycle (SDLC).

Responsibilities

• Support requirements gathering and create user stories.
• Collaborate with project teams and document risks.
• Translate business needs into functional specifications.

Skills

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Familiarity with Agile methodologies

Ability to work independently and collaboratively

Education

Bachelor’s degree in Business Administration or related field

Tools

Jira

Confluence

Microsoft Office Suite

Job description

Business Technology Analyst /Consultant (Functional Application Engineering Focus)

Date: Sep 17, 2025

Location: Toronto, ON, CA, M5C 3G7

Job Type: Permanent Work Model: Hybrid Reference code: 130551 Primary Location: Toronto, ON All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

As a Functional Business Analyst (BA)/Consultant within the Engineering team at Deloitte, you will support clients in leveraging technology to drive business transformation and operational excellence. This role bridges functional requirements and technical solutions. You will work closely with stakeholders, developers, testers, and product owners to understand business needs, translate them into functional specifications, and support the delivery of innovative technology solutions.

Key Responsibilities:

• Functional: Support requirements gathering, create and refine user stories, and contribute to product design documents.
• Apply analytical techniques to gather data, identify issues, and develop recommendations for client challenges.
• Collaborate with project teams, share knowledge, and contribute to a positive team environment.
• Prepare project updates, document risks and issues, and escalate as needed.
• Participate in client meetings and workshops, facilitate discussions, and ideate solutions.
• Create functional specifications and design documents translating business needs into technical requirements.
• Set up and manage JIRA dashboards to track progress and provide insights.

General:

• Participate in client workshops and meetings to gather and document functional requirements.
• Translate business needs into clear user stories or functional specifications.
• Analyze current systems and workflows to identify improvement opportunities.
• Support Agile development teams during sprint planning, backlog refinement, and testing.
• Create and maintain documentation including presentations, user stories, process flows, use cases, and functional designs.
• Develop foundational knowledge in relevant industry sectors and assist in solution development through research and analysis.
• Provide support in defect analysis and troubleshooting during testing phases, while identifying areas for improvement.
• Stay informed about industry trends in technology, AI/Agentic and Cloud computing.

AI Enablement

• Proficiency in AI and machine learning tools for data analysis and deriving actionable insights to optimize operations.
• Experience with AI solutions that automate repetitive tasks to increase efficiency.
• Familiar with NLP technologies to improve client interaction and automate requirement gathering.
• Implement AI-driven intelligent process automation to streamline routine tasks (e.g., setting up JIRA dashboards, generating reports).
• Knowledgeable in AI tools to support optimization of project management and functional processes, including testing.
• Demonstrate understanding of ethical AI practices, transparency, and accountability.

About the team

Deloitte Technology & Transformation is a global leader in delivering innovative solutions to complex business and technology challenges. We help organizations transform, modernize, and lead in the digital age. You’ll have the opportunity to work with industry experts and cutting-edge technologies, including AI and Cloud, to deliver impactful solutions for our clients.

Deloitte is an equal opportunity employer. We encourage applications from all qualified individuals and value diversity at our firm.

Enough about us, let’s talk about you

Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with the software development lifecycle (SDLC).
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Demonstrates a proven ability to quickly learn and adapt to new tools and technologies.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, Jira, Confluence).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Preferred Skills:

• Prior internship, academic, or project experience in a software development environment.
• Familiarity with SDLC and Agile methodologies.
• Exposure to business process modeling tools (e.g., BPMN, Visio).
• Certification in business analysis (e.g., ECBA, CBAP).
• Demonstrated leadership or teamwork experience through campus involvement or extracurricular activities.

What We Offer:

• Comprehensive training and mentorship in software development, AI, Cloud, and other emerging technologies.
• Opportunities for professional growth and career advancement.
• Access to cutting-edge tools, technologies, and training programs.
• Exposure to a variety of industries and high-impact client projects.
• Collaborative and inclusive work culture.
• Competitive compensation and comprehensive benefits package.

Total Rewards

The salary range for this position is $50,000 - $90,000, and individuals may be eligible to participate in our bonus program. Deloitte offers a competitive total rewards package designed to recognize employee contributions, support well-being, and enable firm growth. The package includes base salary, variable pay, and various wellness and development initiatives.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. We want you to advance, wherever you are in your career.

You shape how we make impact.

Diverse perspectives and life experiences make us better. We encourage flexibility in how you work and how you contribute. Be the leader you want to be

We offer opportunities and experiences that support leadership development and a lasting network of colleagues. Have as many careers as you want.

Deloitte provides new challenges and roles, bringing together people with unique talents to develop a network of mentors and peers. The next step is yours

We are committed to inclusion and to accessible recruitment. Deloitte invites applications from qualified candidates who represent the diverse communities across Canada, including Indigenous peoples, people with disabilities, and members of diverse communities.

For accommodations in the recruitment process, contact [e-mail]. For questions related to careers for Indigenous peoples, contact [e-mail].

By applying to this job you will be assessed against the Deloitte Global Talent Standards.

Deloitte Canada has 20 offices with representation across the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada and recognize Indigenous Peoples as caretakers of this land. We commit to reconciliation and environmental stewardship.

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