Business Strategist

City of Calgary; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A municipal government organization in Calgary is seeking a Business Strategist to enhance Mobility frontline services through strategic analysis, business process improvement, and dashboard development. Ideal candidates will have a degree in a relevant field and at least 5 years' experience in business planning. This position promotes work-life balance with flexible work options available.

Benefits

Competitive wages

Pensions and benefits

Flexible work options

Qualifications

• 5+ years of experience in business planning, project management, and performance measurement.
• Knowledge of performance measurement methodologies is required.
• Experience in qualitative and quantitative research and analysis is an asset.

Responsibilities

• Design and manage performance management tools.
• Support metrics and performance measurement recommendations.
• Lead data-driven initiatives for Mobility services.

Skills

Analytical skills

Creative thinking

Problem-solving

Strategic thinking

Prioritization

Education

Degree in Business, Science, Information Technology, or related discipline

Tools

Dashboard development tools

Reporting tools

Job description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Business Strategist, you will be responsible for collaborating with teams to research and gather information on business processes, gaps and opportunities, industry trends and innovations to provide strategic guidance, consulting, advice, as well as analytical and technical expertise in support of Mobility frontline services. In this role, you will also lead the development, implementation and use of performance measures, dashboards and benchmarking for the Mobility Management Team and Mobility divisions, to increase efficiency, accountability, and transparency in service delivery. Primary duties include:

• Design, develop, implement, and manage performance management tools.
• Support and provide recommendations on metrics, measurement plans, technologies, and application of performance measurement.
• Design, lead, coordinate and report on data-based approaches, initiatives and programs targeted at improving the efficiency and effectiveness of Mobility processes and services.
• Develop technical solutions, reports and dashboards, and use applications and programs to address business unit items and support data-driven analysis, strategies, recommendations, and decision-making.
• Provide strategic, analytical, and technical expertise, benchmarking, and business unit-focused strategic and operational planning.

Qualifications

• A degree in Business, Science, Information Technology, or a related discipline.
• At least 5 years of experience including business planning, project management/development, performance measurement, developing business strategies and budgets to achieve organization objectives in large organizations with diverse businesses.
• Knowledge of dashboard development, reporting tools, performance measurement, and performance improvement methodologies is required.
• Experience with successfully implementing process and service improvement initiatives will be given preference.
• Experience in qualitative and quantitative research and analysis, business process assessment, technical solution development, and change management would be considered an asset.
• Strong analytical, creative thinking, problem solving, and strategic thinking skills as well as the ability to prioritize, build consensus among internal/external partners and influence without authority are essential for success in this role.

Pre-employment Requirements

• Applicants will be tested for appropriate skills.
• Successful applicants must provide proof of qualifications.

Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.