Business Manager

Flywheel Digital; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A digital commerce solutions provider in Toronto seeks an experienced eCommerce Business Manager to oversee client eCommerce operations on Amazon. The role demands strategic consulting, relationship management, and project execution. Ideal candidates will have a bachelor's degree, eCommerce experience, and strong analytical skills. Flywheel offers a competitive rewards package, flexible vacation time, and a supportive team culture where all team members thrive.

Benefits

Competitive rewards package

Flexible vacation time

Great learning and development opportunities

Parental leave and benefits

Volunteering opportunities

Qualifications

• Experience leading eCommerce businesses, especially on Amazon.
• Ability to prioritize and execute projects efficiently.
• Comfortable analyzing dashboards and spreadsheets.

Responsibilities

• Serve as an on-call consultant for Amazon challenges.
• Build and defend a complete Amazon strategy.
• Drive product optimization for Amazon Product Pages.
• Plan and execute merchandising strategies.

Skills

E-commerce management

Attention to detail

Project management

Data analysis

Client relationship management

Education

Bachelor's Degree or equivalent experience

Tools

Excel

Job description

Overview

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

We're looking for an eCommerce Business Manager to join our team as part of our Client Services function. The eCommerce Business Manager reports into our Client Services division and leads the management of their client’s eCommerce business on Amazon. As a Business Manager, you will be responsible for driving strategy, managing day-to-day catalog work, consulting on channel-specific challenges and owning the client relationship. This is an extremely dynamic role that requires a high attention to detail, exceptional project management skills, strategic data analysis, and the ability to collaborate effectively with internal and external stakeholders.

What you’ll do

• Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients
• End-to-End Business Planning: Able to build and defend a complete Amazon strategy for your clients and guide them through execution
• Product Optimization: Driving a strategy that creates best-in-class Amazon Product Pages that maximizes the success of those pages via optimal discoverability, traffic, and conversions
• Product Merchandising: Planning and executing merchandising strategies that include content marketing, price promotion, and budget allocation that accelerate sales for our clients
• Thought Leader: Having a pulse and opinion on industry news, translating macro trends into tailored recommendations and actions for clients

Who you are

• Bachelor's Degree or equivalent experience
• Experience leading eCommerce businesses, especially Amazon, on either the brand, retailer, or agency side
• High attention to detail with the ability to efficiently prioritize and execute projects with quality
• Experience managing external relationships to meet mutually beneficial goals
• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
• Comfortable in analysing dashboards and utilizing spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data
• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
• Sense of ownership complemented by strong organization and project management skills to meet deadlines
• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• Office hubs across the globe where team members can work in a collaborative environment
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• Employee Resource Groups for connection on topics of inclusion and identity
• Background check required for the hired candidate

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals feel comfortable bringing their authentic selves to work. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration for employment and we do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristic. If you have accessibility requirements, please let us know at [e-mail] so we can support you. For more information about data collection, please refer to our Privacy Policy.