Business Management Associate

RBC; Bedford; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian bank in Bedford is seeking a Business Management support role to oversee IT planning processes and drive continuous improvement. The ideal candidate has 2-5 years of experience, strong analytical skills, and proficiency in Microsoft Office and Tableau. This full-time position offers a dynamic work environment with opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Flexible work/life balance options

Qualifications

• 2-5 years of work experience, preferably in banking.
• Excellent proficiency with MS Office Programs and Tableau.
• Experience in forecasting / budget planning.

Responsibilities

• Support Business Management in running an efficient delivery organization.
• Oversee the IT planning process and manage metrics.
• Drive process improvements and manage project onboarding.

Skills

Analytics skills

Strong communication skills

Adaptability

Critical Thinking

Detail-Oriented

Education

Undergraduate Degree in Business or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Tableau

Job description

What is the opportunity?

This role supports the Business Management team for Business and Client Service Technology in running an efficient, transparent, and controlled delivery organization, overseeing the IT portfolio, and driving continuous improvement. The position leads the business management function within Business and Client Service Technology (BCST) and manages all aspects of the IT planning process, including development, maintenance, NIE, strategy, and communications. The manager develops, provides, and monitors metrics for the BCST group, identifying gaps and recommending process improvements. This role is critical in driving the annual work plan across multiple global IT teams and coordinating control functions for projects and the overall BCST group. Additionally, the position oversees the BCST project onboarding process and related project and financial governance activities.

Must-Have

• 2-5 years of work experience (preferably in banking)
• Undergraduate Degree (preferably in Business or related subject matter)
• Excellent proficiency with MS Office Programs (Power Point, Excel, Outlook, and Word) and Tableau (heavy emphasis on the Excel and PPT)
• Analytics skills and presentation skills
• Strong communication skills
• Experience in forecasting / budget planning
• Willing to work late hours when required

Nice to have

• CPA or any other designation
• Capital Markets knowledge
• Coding / or any other related language

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

Job Skills

Adaptability, Business Management, Business Oriented, Communication, Critical Thinking, Data Gathering Analysis, Detail-Oriented, Effectiveness Measurement, End Reporting, Information Technology (IT) Projects, Long Term Planning, Microsoft Excel, Microsoft PowerPoint, Process Improvements, Process Management, Tableau (Software)

Additional Job Details

• Address: 90 WESTERN PKY:BEDFORD
• City: Bedford
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: CAPITAL MARKETS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-09-19
• Application Deadline: 2025-10-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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