Business Development Representative (MSP Focus)

Jumpfactor; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading digital marketing agency is seeking a high-performing Business Development Representative focused on Managed Service Providers (MSPs). This role involves outbound prospecting, including cold calling, booking meetings, and advancing leads through the sales process. The ideal candidate has 3–5 years in B2B business development, is familiar with MSP terminology, and has a strong track record in achieving outbound sales metrics. Competitive compensation and growth opportunities are offered.

Benefits

Competitive compensation package

Paid training and development

Performance-based bonuses

Paid social events

Weekly learning programs

Qualifications

• 3–5 years of B2B business development or outbound sales experience.
• Strong familiarity with MSP/IT services terminology, services, and pain points.
• Proven track record of achieving outbound KPIs.
• Exceptional verbal communication.
• Strong written communication for crafting outreach emails.
• Comfortable cold calling for 4+ hours per day.
• Experience with CRMs and outbound tech stacks.
• Motivated and target-driven.

Responsibilities

• Conduct outbound prospecting on behalf of multiple MSPs.
• Follow up with leads to qualify prospects.
• Write persuasive outreach messages.
• Understand MSP services and differentiate value propositions.
• Advance leads and book qualified meetings.
• Research and build targeted contact lists.
• Track activities and report on outreach KPIs.

Skills

B2B business development

Outbound sales experience

Communication skills

Time management

Cold calling

Adaptability

Tools

CRM software

Email automation tools

Job description

Business Development Representative (MSP Focus)

• Remote

WHO WE ARE:

Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.6 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth expert.

ROLE OVERVIEW:

We are seeking a high-performing Business Development Representative (BDR) with proven success in outbound prospecting, specifically within the MSP or IT services space.

In this role, you will be cold calling and prospecting on behalf of multiple MSPs, booking qualified first-time meetings and advancing leads through the early stages of the sales cycle. This role requires someone who can learn quickly, adapt messaging fast, and confidently speak MSP language (services, pain points, jargon, value propositions).

This is a role for a driven, motivated salesperson who excels at outbound prospecting, communicates clearly, writes effectively, and is comfortable spending the majority of their day on the phone.

Jumpfactor’s CORE VALUES:

Be STRATEGIC

Be PASSIONATE

Be TENACIOUS

Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR:

Very competitive compensation package.

You will work with a very skilled international team.

Endless growth opportunities and career advancement.

Performance-based bonuses that recognize your impact.

Access to paid training, courses, events, and conferences.

Enjoy paid social events that foster team camaraderie.

Engage in weekly learning programs to stay ahead.

Harness state-of-the-art technologies and tools for excellence.

QUALIFICATIONS:

3–5 years of B2B business development or outbound sales experience

Strong familiarity with MSP/IT services, including terminology, services, and pain points

Proven track record of consistently achieving outbound KPIs

Exceptional verbal communication; confident and natural on the phone

Strong written communication for crafting emails, short pitches, and LinkedIn messages

Highly comfortable cold calling 4+ hours per day

Fast learner who adapts messaging quickly across different MSPs

Experience using CRMs, sequencing tools, email automation, and outbound tech stacks

Strong organization and time management skills

Motivated, disciplined, and target-driven

Nice to Have:

Experience selling directly to MSPs

Experience in a marketing agency or outbound lead generation firm

ROLE AND RESPONSIBILITIES:

Conduct outbound prospecting (calls, emails, LinkedIn) on behalf of multiple MSPs

Follow up with warm and cold leads to generate interest and qualify prospects

Write persuasive outreach messages and short email sequences

Understand MSP services and differentiate value propositions

Advance leads and book qualified meetings for Account Executives

Research and build targeted contact lists within the MSP/IT space

Track activities and report weekly/monthly on outreach KPIs and meeting targets

Stay informed on MSP trends, IT service terminology, and common industry challenges

NEXT STEPS:

If you're excited about this opportunity and believe you're a strong fit, we invite you to apply. Successful candidates will undergo a series of short assessments to further evaluate their potential.