Business Development Director (First Responder)

ecl.vincere.io; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading mental health organization based in Canada is seeking a Business Development Director to enhance partnerships with first responder organizations. The ideal candidate will possess strong relationship management and sales skills, with a background in public safety. You will research and engage key stakeholders, develop strategic plans, and promote services at industry events. This role demands a results-driven approach and the ability to work independently in a dynamic environment.

Qualifications

• 5+ years of business development or sales experience, preferably within public safety.
• Proven ability to develop partnerships in public sector environments.
• Self-motivated and goal-oriented with independent working capability.

Responsibilities

• Identify key first responder organizations and conduct market research.
• Establish and maintain relationships with key stakeholders.
• Develop and execute business development plans for partnerships.
• Represent EHN at industry conferences and events.
• Partner with Corporate Care Specialist to ensure seamless patient processing.

Skills

Strong sales and relationship management skills

Exceptional communication skills

Negotiation skills

Ability to build trust and rapport

Education

Bachelor's degree in Business, Marketing, Public Safety, or related field

Job description

Overview

THE OPPORTUNITY

EHN Canada is seeking a dynamic Business Development Director to lead strategic partnerships with first responder groups and organizations across the country. This national role focuses on expanding EHN Guardians’ presence within the first responder sector by fostering relationships, developing business strategies, and aligning programs with the unique needs of first responders.

The ideal candidate is a results-driven professional with strong sales and relationship management skills, deep understanding of first responder organizations, and a passion for supporting those who protect and serve communities.

The Organization

EHN Canada is the nation’s largest private network of mental health, trauma, and addiction treatment facilities, dedicated to providing compassionate, high-quality care to Canadians. With over 100 years of collective experience, EHN offers inpatient, outpatient, and online programs across the country, ensuring patients can access treatment wherever they are.

The organization prides itself on combining clinical excellence with accessibility, supporting not only patients but also their families throughout the treatment journey. EHN is committed to fostering an environment that prioritizes well-being, innovation, and patient-centered care.

With a national presence and a wide network of specialized programs, EHN Canada continually expands its impact by developing partnerships, enhancing services, and staying at the forefront of evidence-based mental health and addiction care.

For more information, please visit their website: www.edgewoodhealthnetwork.com

Responsibilities

• Industry Analysis
  • Identify key first responder organizations, unions, employers, peer support groups, and funding mechanisms.
  • Conduct market research to inform business development strategies tailored to the sector.
• Relationship Building
  • Establish and maintain strong relationships with first responder organizations, unions, employers, and key stakeholders.
  • Serve as the primary point of contact for the sector, building trust and rapport at all levels.
• Sales Strategy & Execution
  • Develop and execute business development plans to grow partnerships and admissions within the first responder community.
  • Collaborate with Clinical and Operations teams to ensure programs meet sector-specific needs.
• Networking & Events
  • Represent EHN Guardians at industry conferences, events, and meetings to promote services.
  • Build visibility and awareness of EHN’s programs within the first responder sector.
• Customer Retention
  • Partner with the Corporate Care Specialist team to ensure seamless patient admissions, treatment, reporting, and discharge processes.
  • Monitor satisfaction and outcomes to maintain strong long-term partnerships.

Qualifications

• Bachelor’s degree in Business, Marketing, Public Safety, or related field (preferred).
• 5+ years of business development or sales experience, preferably within the public safety or first responder sectors.
• Strong understanding of first responder needs, challenges, and regulatory frameworks.
• Proven ability to drive sales and develop partnerships in public sector environments.
• Exceptional communication, negotiation, and presentation skills.
• Ability to build trust and rapport with diverse stakeholders.
• Self-motivated, goal-oriented, and capable of independent work.
• Willingness to travel nationally as required.

Preferred Skills

• Familiarity with mental health, addiction, and trauma treatment for first responders.
• Knowledge of relevant industry regulations and standards.
• Lived experience as a first responder or family member of a first responder.

Key Competencies

• Strategic relationship building
• Business development and sales acumen
• Sector-specific knowledge (first responders/public safety)
• Communication, negotiation, and influence
• Collaboration and cross-functional teamwork
• Self-motivation, independence, and goal orientation
• National networking and travel adaptability