business consultant

Government of Canada - Central; Mississauga; On-site; CAD 100,000 - 125,000; Full time

Job summary

A governmental organization in Peel Region, Mississauga is seeking a qualified professional with a Bachelor's degree and 5 years of experience for a role focused on quality audits and customer service. Ideal candidates will demonstrate proficiency in tools like Jira and Excel, with strong interpersonal skills. This on-site position offers various health and financial benefits including a bonus and paid time off.

Benefits

Dental plan

Disability benefits

Health care plan

Free parking available

Paid time off (volunteering or personal days)

Qualifications

• 5 years of experience in relevant fields.
• Strong interpersonal and communication skills.
• Proficiency in project management and business analysis.

Responsibilities

• Conduct quality audits to ensure standards.
• Develop quality management and assurance standards.
• Provide excellent customer service.

Skills

Computer and technology knowledge

Client focus

Attention to detail

Education

Bachelor's degree

Tools

Jira

MS Office

Salesforce

Job description

Overview

Languages: English

Education

• Bachelor's degree

Experience

5 years or more

On-site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• General office
• Willing to relocate

Responsibilities

• Conduct quality audits
• Develop quality management and quality assurance standards
• Provide customer service
• Coaching
• Offer mentoring

Experience and specialization

• Computer and technology knowledge
  • Jira
  • MS Word
  • MS Excel
  • MS Outlook
  • MS Office
  • Salesforce
• Area of work experience
  • Research and development
  • Strategic planning
• Area of specialization
  • Business management
  • Process improvement
  • Business methods analysis
  • Organizational analysis
  • Operations management
  • Operational methods research
  • Revenue - cost analysis
  • Program evaluation and review
  • Market research
  • Project management
  • Internal audit
  • E-commerce

Additional information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Time management
• Integrity

Benefits

• Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
• Financial benefits
  • Bonus
  • Life insurance
• Other benefits
  • Free parking available
  • Paid time off (volunteering or personal days)
  • Parking available