Business Analyst

Foresters Financial; Toronto; Hybrid; CAD 75,000 - 108,000; Full time

Job summary

A leading financial services provider located in Toronto is seeking a Business Analyst to evaluate impacts of business solutions and provide support for ongoing operations. The ideal candidate will possess strong insurance product knowledge and have excellent analytical and communication skills. This role offers a salary range between $54,000.00 and $77,000.00, reflecting experience and skills, and promotes an inclusive work environment.

Qualifications

• 3-5 years of experience with insurance product knowledge.
• Ability to work effectively with various tools.
• Strong understanding of system development life cycles.
• Excellent problem-solving and analytical capabilities.
• Must have strong communication and interpersonal skills.

Responsibilities

• Evaluate the impact of business solutions.
• Deliver critical business solutions through analysis.
• Support ongoing operations by identifying gaps.
• Build relationships with external vendors.
• Adhere to security standards during implementation.

Skills

Insurance product knowledge

Strong analytical abilities

Verbal and written communication skills

Interpersonal skills

Problem-solving abilities

Planning and organizing skills

Education

Post secondary education

Tools

LucidCharts

Copilot Studio

Azure DevOps

Microsoft Office (Excel, Word, Access, Project)

Job description

Overview

Career Opportunity Role Title Business Analyst Purpose of role Reporting to the Senior Manager, Business Analysis – IT; the Business Analyst is responsible for participating in the evaluation of the impact of critical and strategic business solutions by applying industry and Foresters Financial-specific knowledge and industry best practices in product/system/process development, business process design/re-design, and systems analysis and design. The Business Analyst is also responsible for assisting in the development and implementation of the critical and strategic business solutions.

Responsibilities

• Participate in the evaluation of the impact of business solutions by applying industry and Foresters Financial specific knowledge and industry best practices on product/system/process development life cycle, business process design/re-design, system analysis and design and project management
• Deliver and communicate critical business solutions in a project environment through analyzing and developing business requirements and design specifications; analyzing and developing business process designs/re-designs; contributing to test criteria definition and problem resolution; and developing training requirements
• Provide support to Foresters Financial strategies and ongoing operations by contributing to the identification of gaps and overlaps between projects, business processes and ongoing operations; ensuring the integration and links between projects and ongoing operations; and defining product/process rules and parameters to application systems
• Build efficient and effective relationships with external vendors of services through efficient performance of business specification development, contribution to quality assurance testing, and contribution to the management of costs associated with software changes
• Adhere to Foresters Financial security standards and procedures during solution implementation and support
• Report security incidents as per the Foresters Financial Information Security Incident Management Standard

Qualifications

• Post secondary education preferred and/or 3-5 years\' experience with insurance product knowledge and systems
• Ability to work effectively with a wide variety of tools (e.g. LucidCharts, Copilot Studio, Azure DevOps, Microsoft Office including Excel, Word, Access and Project, APL, TSO) as well as have an understanding of the technology environment (e.g. Client Server) within which the tools reside
• Familiar with the life cycle of product, process, and system development, as well as the concepts and practices
• Ability to assess system capabilities, impact on business processes, recommend system designs and incorporate activities into all development life cycle phases
• Possess an understanding of Foresters Financial strategic direction, vision and goals as well as Foresters products, insurance regulations, business process design re-design methodologies, business processes and procedures and supporting application systems (functionality, integration/flow, file structures/tables etc.)
• Strong analytical, reasoning and problem-solving abilities
• Must be able to identify problems and recommend business solutions
• Ability to plan, organize and coordinate tasks
• Excellent verbal and written communication skills
• Strong interpersonal skills, including the ability to build relationships
• Desire and willingness to invest in the growth of your career within the Business Analyst role

#LI-Hybrid

Salary Range:

$54,000.00 - $77,000.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [e-mail] in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.