Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Municipal District of St. Stephen; On-site; CAD 60,000 - 80,000; Full time

Job summary

A multi-brand fast-food company in Canada is seeking a Shift Manager to oversee restaurant operations, ensuring the highest level of guest service and operational excellence. Candidates should have 1-2 years of experience in the quick-service industry, be available for flexible shifts, and be skilled at motivating team members. The role includes tasks such as inventory management, team coaching, and adherence to cash control procedures. This position offers competitive compensation and benefits.

Benefits

Affordable Health and Dental Benefits after probationary period

Competitive compensation and advancement opportunities

Bursary program

Employee Discounts

Refer a Friend Program

Qualifications

• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.

Responsibilities

• Follows all cash control and security procedures.
• Maintains inventory by performing Daily and Weekly inspections.
• Motivates and directs Team Members to exceed guest expectations.
• Directs efficient and accurate preparation and sale of products.

Skills

Previous quick service restaurant experience

Understanding of guest service principles

Ability to work evenings and weekends

Ability to work long shifts

Job description

Job Description

Posted Friday, February 24, 2023 at 5:00 AM

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Benefits

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• Bursary program
• Employee Discounts
• Refer a Friend Program

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

If you are interested in this opportunity, apply now!