BSA / Product Owner (Enterprise Digital & AI Enablement)

Apex Systems; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global IT services provider is looking for a BSA/Product Owner to join their Enterprise Digital & AI Enablement team. This role will focus on driving AI innovation and digitization across the banking sector. Candidates should have at least 2 years of relevant experience, strong stakeholder management skills, and familiarity with tools like Jira and Tableau. This hybrid position supports AI-driven initiatives aimed at improving operational efficiency.

Qualifications

• Minimum of 2 years of experience as a Product Owner.
• Minimum of 2 years of experience as a Business Systems Analyst.
• Strong experience in stakeholder management with diverse teams for at least 5 years.

Responsibilities

• Develop and present business cases and analysis roadmaps.
• Conduct business analysis and gather requirements.
• Build strategies for change management within teams.

Skills

Product Owner Experience

Business Analyst Experience

Stakeholder Management

MS Office Suite

Tools

Jira

Confluence

Adobe

Tableau

Job description

Overview

BSA / Product Owner (Enterprise Digital & AI Enablement) at Apex Systems. Apex Systems is a global IT services provider with an opening for a BSA / Product Owner to join the Enterprise Digital & AI Enablement team. This role focuses on driving digitization and AI innovation across the bank. The successful candidate will lead the creation of business requirements and BRDs, act as a liaison between business and technology teams, and ensure solutions align with strategic goals. Experience with Jira, Confluence, Adobe, Tableau, and knowledge of generative AI and LLMs is highly valued. The role supports AI-driven initiatives aimed at improving efficiency and reducing costs.

Client: Top 5 Bank | Line of Business: Enterprise Digital & AI Enablement | Target Start Date: ASAP | Duration: 6 months with potential to extend | Remote / Hybrid: Hybrid role, Wednesday and every 3rd Friday | Office Location: Downtown Toronto, ON | Work Schedule: 37.50 Hours per week, 9-5 Monday to Friday

Responsibilities

• Product Management – Develop and present high-level business cases, analysis roadmaps, and conceptual solutions to enable strategic business unit (SBU) initiatives. Execute strategic priorities of varying complexity and identify opportunities to enhance process efficiency through digital and AI solutions.
• Business Analysis & Project Delivery – Conduct business analysis, gather requirements, and design future-state processes. Support the delivery of projects, processes, reporting, and work packages in alignment with the bank’s enterprise delivery framework.
• People Change Management – Act as a strategic partner to ensure initiatives with digital or AI components are people-first and adoption-ready. Build and execute multi-pronged change management strategies that anticipate resistance and engage teams.
• Relationship Management – Build and maintain strong relationships with partners across the bank. Proactively communicate with stakeholders to plan, organize, and align work. Gather input for development and enhancement of business processes.
• Reporting & Insights – Track progress and analyze data to generate actionable insights on product performance.
• Communication – Effectively present complex ideas using tailored methods for different audiences.

Who You Are

• You act like an owner. You thrive when empowered to lead, go above and beyond, and deliver results.
• You understand that success is in the details. You notice things others don’t; your critical thinking informs decisions.
• You embrace and champion change. You’ll evolve thinking and ways of working to deliver your best.
• You’re driven by collective success. You value collaboration and an inclusive team culture.
• Your influence makes an impact. You build relationships and networks to drive outcomes.
• You’re digitally savvy. You seek innovative solutions and adapt to new tools and trends.
• Values matter to you. You bring your real self to work and live our values – trust, teamwork, and accountability.

Must have skills

• Experience as Product Owner – 2+ years
• Experience as BSA – 2+ years
• Experience working with multiple stakeholders (technology, risk, product, business) – 5 years
• Experience with MS suite – 5 years

Nice to have skills

• Experience with Jira and Confluence
• Experience with Visio
• Experience with Analytics including (Adobe, Tableau, PowerBI, Databricks and Edge)
• Knowledge of generative AI use cases
• Knowledge on the use of LLMs

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.