Bistro Server

O'Rourke's Peak Cellars; Lake Country; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local winery in Lake Country, BC, is seeking Full-time/Part-time Servers who are passionate about wine and customer service. The role involves providing exceptional guest experiences through efficient service, managing orders, and maintaining the ambiance of the bistro. Strong attention to detail and a Serving it Right certification are required. Competitive compensation at $17.85 per hour plus gratuities is offered.

Benefits

On-site parking

Employee discounts on food, wine, merch

Qualifications

• Passion for wine and customer service.
• Experience in winery, restaurant, or retail environment.
• Ability to handle physically demanding tasks.

Responsibilities

• Provide exceptional service to guests.
• Process food and drink orders.
• Stock supplies and maintain cleanliness.

Skills

Customer service

Wine knowledge

Time management

Attention to detail

Ability to work in a high-pressure environment

Education

Serving it Right certification

Job description

Overview

Peak Cellars is located on a 7-acre property down the road from OFE, and is home to our Goldie Road Vineyard. The half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro. We are looking for full- and part-time Servers to join our incredible team of wine and food lovers.

Role

The scope of the Server is to provide professional, timely and memorable experiences for guests.

Role type

Seasonal, Full-time / Part-time

Location

Lake Country, BC (Near Kelowna)

Reports to

Front of House Manager and Assistant Bistro Manager

Responsibilities

• Greet guests and enthusiastically represent our brand, providing service that goes above and beyond the expectations of our guests.
• Provide efficient and exceptional service to all of our guests.
• Taking guest food and drink orders, processing in POS system and taking payments
• Perform daily cash out
• Continually seek information about organizational menus, wines and daily features
• Be comfortable with the different services and experiences available for our guests
• Assist in answering phones
• Stock wine and service supplies
• Wash and polish glassware
• Follow cleaning checklist and procedures

Our ideal candidate

• A passion for both wine and customer service.
• Participating in the delivery of customer experiences, ideally in a winery, restaurant or Retail environment.
• Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and estate offerings.
• Able to withstand extended periods of standing, and other physically demanding conditions.
• Able to operate in high pressure environment and remain calm and focused in urgent situations.
• Able to work flexible hours, including evenings, weekends and holidays, as well as overtime from time to time.
• Able to manage time efficiently.
• Able to pay strong attention to detail.
• Able to maintain a professional appearance and demeanor, aligning with dress code
• Able to follow verbal and written instructions.
• A Serving it Right certification, and ensures responsible service of alcohol.

Employee Benefits

• On-site parking
• Compensation $17.85 per hour plus gratuities
• Employee Perks & Benefits program (discounts on food, wine, merch)

How To Apply

Please email resume and cover letter to [e-mail].

O\'Rourke Family Vineyards adheres to employment equity and equal opportunity programs and encourages all candidates to apply. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.