Bilingual Workers Compensation Case Manager - Virtual

Alight Solutions; Manitoba; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading workforce management firm is seeking a Workers Compensation Claims Manager. This virtual role involves efficient intake and management of workplace injury claims. Candidates must possess experience in managing claims in Quebec, strong knowledge of relevant laws, and excellent communication skills in English and French. Join a dynamic team dedicated to excellence in workers' compensation management and make a positive impact on workers' lives.

Benefits

Health coverage options

Wellbeing programs

Retirement plans

Vacation and sick leave

Qualifications

• Proven experience in managing workers' compensation claims in Quebec.
• Strong understanding of relevant laws and the claims management process.
• Excellent oral and written communication skills in English and French.

Responsibilities

• Open and manage claims with CNESST proactively.
• Investigate incidents to identify and address issues.
• Maintain communication with clients and injured workers.

Skills

Claims management experience

Knowledge of Quebec laws

Proficiency in Microsoft Word

Excellent communication skills

Education

Background in human resources, health and safety, or insurance

Tools

Microsoft Excel

Microsoft Outlook

Job description

Overview

Our story at Alight emphasizes Championing People, Growing with Purpose, and Be Alight. We focus on unifying the benefits ecosystem to help clients build a healthy and financially secure workforce.

Exciting Opportunity!

We are now hiring a Workers Compensation Case Manager to work virtual (work from home). This role requires that qualified candidates reside in one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. Only applicants from locations above will be considered.

Job Title: Workers Compensation Claims Manager

We are seeking a dedicated professional to join our team to ensure the efficient intake and management of workplace injury claims in line with provincial requirements and our client’s policies.

Key Responsibilities

• Claims Management: Open claims with the Quebec Workers’ Compensation Board (CNESST) and manage them proactively to minimize time-loss and costs.
• Incident Investigation: Investigate and analyze reported incidents to identify and address issues promptly.
• Communication: Maintain regular and open communication with clients, injured workers, and the CNESST.
• Legislation Interpretation: Interpret and apply Quebec's workers’ compensation legislation, policies, and procedures.
• Reporting and Appeals: File injury reports, identify appeal issues, and draft objection letters.
• Case Management: Develop, implement, and monitor return-to-work and rehabilitation strategies.
• Medical Follow-Up: Ensure timely follow-up on medical reports and review CNESST correspondence.
• Independent Medical Evaluations: Identify and prepare files for Independent Medical Evaluations (IME).

Requirements

• Experience: Proven experience in managing workers' compensation claims in Quebec.
• Knowledge: Strong understanding of relevant laws, regulations, and the claims management process in Quebec.
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook.
• Communication: Excellent oral and written communication skills in both English and French.
• Education: Background in human resources, health and safety, or insurance is an asset. Significant claims management experience will also be considered.

Join us and make a difference in the lives of workers by ensuring their claims are handled efficiently and effectively. Apply now to be part of a dynamic team dedicated to excellence in workers' compensation management!

Interviews will be conducted virtually; Alight requires all virtual interviews to be conducted on video.

Flexible Working

We consider flexible working arrangements wherever possible to help you be your best at work and home. Alight has been a leader in flexible workspace and has been recognized as a Top 100 Company for Remote Jobs for five consecutive years.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life, including a variety of health coverage options, wellbeing programs, retirement plans, vacation and sick leave, maternity/paternity & adoption leave, continuing education and training, and several voluntary benefit options.

Note: Background checks may be required as part of the offer process, including checks such as SSN/SIN validation, education and employment verification, criminal and sanctions checks, credit checks, and/or drug tests. You will be notified which checks are required.

Inclusion & Equal Opportunity

We celebrate differences and foster an environment where everyone feels valued, respected, and supported. We are an Equal Employment Opportunity employer and do not discriminate based on protected characteristics. We provide reasonable accommodations for the hiring process upon request by contacting [e-mail].

Authorization to work

Applicants must have work authorization for the country in which they are applying and must not require sponsorship now or in the future for employment with Alight.

Salary
Minimum: 55,000 CAD
Maximum: 75,000 CAD

Pay Transparency: Alight uses various factors to determine offer amounts, including candidate experience, education, certifications, market data, internal equity, and geography. Bonus and/or incentive eligibility are role- and level-dependent.

Note: This job description does not restrict management’s right to assign or reassign duties and responsibilities to other entities, including subsidiaries, partners, or purchasers of Alight business units.