Bilingual Patient Care Specialist — Flexible Hours

Shoppers Drug Mart; Mississauga; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to innovating health and wellness in Canada! As a Patient Care Specialist, you will be the primary point of contact for patients enrolled in support programs, ensuring they receive top-notch service and support throughout their treatment journey. This role offers a unique opportunity to work in a collaborative environment that values kindness and inclusivity, while providing essential healthcare services. With a strong focus on professional development and a range of enticing perks, this position is perfect for those looking to make a meaningful impact in the healthcare sector. If you're passionate about patient care and thrive in a fast-paced environment, this role is for you!

Benefits

Competitive Salaries

Great Benefit Package

Employee Share Ownership Plan

Professional Training and Development

Goodlife Gym Discount

RRSP/Pension Plans

Shoppers Drug Mart Discount

Qualifications

• 2-3 years in healthcare or pharmaceutical industry preferred.
• Experience in Customer Service or Call Centre setting is required.

Responsibilities

• Act as the main contact for patients in the support program.
• Coordinate program services and ensure patient satisfaction.

Skills

Customer Service

Communication Skills

Analytical Skills

Bilingualism (French & English)

Attention to Detail

Education

College Diploma

University Degree

Tools

MS Office

Customer Relationship Database

Job description

Join a forward-thinking company dedicated to innovating health and wellness in Canada! As a Patient Care Specialist, you will be the primary point of contact for patients enrolled in support programs, ensuring they receive top-notch service and support throughout their treatment journey. This role offers a unique opportunity to work in a collaborative environment that values kindness and inclusivity, while providing essential healthcare services. With a strong focus on professional development and a range of enticing perks, this position is perfect for those looking to make a meaningful impact in the healthcare sector. If you're passionate about patient care and thrive in a fast-paced environment, this role is for you!