Bilingual New Business Case Manager - Spanish/English

Foresters Financial; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading financial services company is seeking a Bilingual New Business Case Manager for a 4-month contract. This role involves managing customer service inquiries and processing new business applications in both English and Spanish, ensuring a seamless experience for producers. Ideal candidates will possess strong analytical skills, prior experience in customer service, and the ability to thrive in a fast-paced environment. Join a dynamic team where inclusion and diversity are core values.

Qualifications

• 3-5 years in customer service with a focus on problem resolution.
• Bilingual proficiency in Spanish and English.
• Experience with US life insurance applications preferred.

Responsibilities

• Manage end-to-end processing of new business applications.
• Provide high touch customer service and relationship management.
• Ensure accuracy of applications and communicate effectively with producers.

Skills

Customer service

Bilingual (English, Spanish)

Problem-solving

Attention to detail

Analytical skills

Education

College diploma

Job description

A leading financial services company is seeking a Bilingual New Business Case Manager for a 4-month contract. This role involves managing customer service inquiries and processing new business applications in both English and Spanish, ensuring a seamless experience for producers. Ideal candidates will possess strong analytical skills, prior experience in customer service, and the ability to thrive in a fast-paced environment. Join a dynamic team where inclusion and diversity are core values.