Bilingual Investment Administrator

019983 Hub Capital Inc.; Ottawa; Hybrid; CAD 45,000 - 50,000; Full time

Job summary

A leading independent financial services firm is seeking a Bilingual Investment Administrator for a hybrid role. Responsibilities include processing transactions, liaising with advisors, and providing excellent customer service. The ideal candidate is proficient in English and French, has administrative experience, and possesses strong attention to detail. This position offers competitive compensation and growth opportunities.

Benefits

Competitive compensation

Flexible work arrangements

Tailored benefits package

Career growth and support

Exclusive perks on events and insurance

Qualifications

• Ability to communicate effectively in both written and verbal forms.
• Prior experience in the investment industry dealing with Mutual Funds and/or Segregated Funds.
• Previous administrative experience is desirable.

Responsibilities

• Follow up on business transactions, NIGO notices, account updates.
• Process incoming mutual and segregated fund trades.
• Identify and correct transaction errors promptly.

Skills

Communication in English & French

Attention to detail

Time management skills

Problem-solving abilities

Education

High School Diploma

Post-Secondary education

Tools

MS Office suite

Job description

Overview

Bilingual Investment Administrator (Hybrid)

Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.

About The Role

The Investment Product Administrator will play a key role in building strong relationships with our clients (Advisors) through seamless customer service. This individual will work closely with the entire National Investments team handling account updates and openings, processing business transactions, and liaising with carriers and fund companies. They will ensure transactions are accurately processed and timely, identify and correct errors as required, and respond to incoming advisor inquiries promptly.

What You’ll Do

• Follow up on business transactions, NIGO notices, account updates, openings, and processing transfers at a national level.
• Process incoming mutual and segregated fund trades, including new account opening, non-financial trades, and investment transfers as required.
• Ensure accurate and timely processing of transactions.
• Identify and correct transaction errors promptly.
• Respond to incoming advisor inquiries promptly.
• Act as a liaison with carriers and fund companies on behalf of advisors.
• Perform other duties as assigned.

What You’ll Need for Success

• Ability to communicate in both English & French is required
• Minimum requirement of a High School Diploma, with post-Secondary education preferred.
• Prior experience in the investment industry dealing with Mutual Funds and / or Segregated Funds.
• Previous administrative experience is desirable.
• Proficiency in typing and utilizing computer applications, including the MS Office suite.
• Demonstrated ability to communicate effectively both in written and verbal forms.
• Possess a positive attitude, a continuous willingness to assist others, curiosity, and the capability to maintain consistent results.
• Strong attention to detail and excellent problem-solving abilities.
• Excellent time management skills.

What’s in it for you?

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
• Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
• Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.

Location

Open to applicants across Canada - Hybrid

Compensation

The expected salary range for this position is $45,000 – $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Choose HUB?

When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit our opportunities.

About HUB International

Headquartered in Chicago, Illinois, is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

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