Bilingual Cardiac Rhythm Customer Support Specialist

Abbott Laboratories; Mississauga; On-site; CAD 40,000 - 60,000; Full time

Job summary

A global healthcare company in Mississauga is seeking a Customer Service Representative for the Cardiac Rhythm Management division. The ideal candidate will be bilingual in French and English with strong interpersonal and communication skills. Responsibilities include managing customer inquiries, processing orders, and providing support to the sales team. This role offers opportunities for personal growth within an internationally recognized organization committed to diversity and employee development.

Benefits

Career development opportunities

Flexible work policies

Training and growth opportunities

Supportive work environment

Qualifications

• Minimum 1 to 3 years of relevant experience.
• Ability to handle multiple tasks and meet deadlines.
• Commitment to quality service and customer needs.

Responsibilities

• Build strong customer relationships and promote satisfaction.
• Respond promptly to customer inquiries and requests.
• Process customer orders and returns per established procedures.
• Support sales teams and participate in special projects.

Skills

Interpersonal skills

Communication skills

Bilingual in French and English

Knowledge of MS Office

Organizational skills

Problem solving

Order processing techniques

Education

College diploma or equivalent

Tools

SAP knowledge

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A global healthcare company in Mississauga is seeking a Customer Service Representative for the Cardiac Rhythm Management division. The ideal candidate will be bilingual in French and English with strong interpersonal and communication skills. Responsibilities include managing customer inquiries, processing orders, and providing support to the sales team. This role offers opportunities for personal growth within an internationally recognized organization committed to diversity and employee development.