Bilingual Appeals Specialist

Manulife; Quebec; Hybrid; CAD 82,000 - 98,000; Full time

Job summary

A leading financial services company in Quebec is seeking a bilingual professional for a Disability Management role. The successful candidate will assess appeals within Absence Management and work collaboratively to enhance service outcomes. Key qualifications include a university degree and experience in coaching and mentoring. This position offers a salary of up to $97,125.00 CAD and includes flexible remote work arrangements along with comprehensive benefits. Candidate privacy is prioritized.

Benefits

Comprehensive benefits including health, dental, and retirement savings plans

Opportunity for career advancement

Flexible remote work arrangement

Qualifications

• Effective communication with clients from various jurisdictions.
• 2-3 years experience in coaching, mentoring, and talent development.
• Knowledge of disability products and best practices.

Responsibilities

• Assess Absence Management and Disability appeals.
• Collaborate with Absence Management and Disability teams.
• Analyze medical evidence for decision-making.

Skills

Bilingual (French/English)

Coaching and mentoring

Problem-solving

Multitasking

Collaboration

Education

University degree in a relevant field

Job description

Employer Industry: Financial Services

Why consider this job opportunity:

• Salary up to $97,125.00 CAD
• Opportunity for career advancement and growth within the organization
• Flexible remote work arrangement
• Comprehensive benefits including health, dental, mental health, and retirement savings plans
• Supportive and collaborative work environment
• Chance to make a positive impact through coaching and mentoring

What to Expect (Job Responsibilities):

• Assess Absence Management, Short Term Disability, Long Term Disability, and Life Waiver appeals to deliver fair and balanced decisions
• Collaborate with Absence Management and Disability teams, providing feedback on trends and coaching Case Managers
• Analyze medical and functional evidence to support decision-making in accordance with program requirements
• Maintain relationships with teams and key stakeholders while driving business and service outcomes
• Provide leadership and support to team members, fostering a positive and innovative atmosphere

What is Required (Qualifications):

• Fully bilingual (French/English) to communicate effectively with clients from various jurisdictions
• A university degree in a relevant field
• 2-3 years of proven experience in coaching, mentoring, and talent development
• Deep knowledge of disability products, processes, and best practices
• Background in disability management or healthcare-related fields

How to Stand Out (Preferred Qualifications):

• Ability to manage changing workflows with ease
• Strong multitasking skills and ability to meet tight deadlines
• Exceptional problem-solving abilities with a client-focused approach
• Team-oriented mindset with a knack for collaboration in fast-paced environments
• Ability to assess, negotiate, and influence various clients with differing needs

#FinancialServices #DisabilityManagement #CareerOpportunity #RemoteWork #EmployeeBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.