Bike Mechanic/Technician (Part-Time)

MEC; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading outdoor retailer in Nanaimo is seeking an experienced Bike Mechanic/Technician to join their team. You will be responsible for assembling and repairing bicycles, offering industry-leading advice to customers, and mentoring staff. This role requires at least 1 year of experience in a bicycle shop and strong customer service skills. Enjoy a supportive work environment with growth opportunities and various employee benefits, including outdoor activity discounts.

Benefits

Clear pay increase program

Discounts on gear

Extended health and dental plans

Paid time off for outdoor activities

Opportunities for outdoor excursions

Training and growth opportunities

Qualifications

• Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
• Fluency in parts terminology, service techniques and parts compatibility.
• Ability to build a bicycle in the hiring process.
• Proficient computer skills utilizing D365 systems.

Responsibilities

• Assemble, maintain and repair bicycles following MEC’s standards.
• Mentor and train staff on bike repair processes.
• Organize inventory and assisting members with product knowledge.

Skills

Bicycle repair

Customer service

Inventory management

Computer skills

Job description

Overview

MEC is expanding! Join us on this new adventure as we open a new store in Nanaimo for December 2025. If you’re looking for an opportunity to work with one of Canada’s most iconic outdoor retailers, we’ve got your dream job. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. As a Bike Mechanic/Technician, you’ll be there to help make it all happen.

Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people planning everything from dream trips to weekend getaways, and from first-timers to outdoor experts. You’ll work with incredible coworkers who often become part of your activity circle, because the people are what staff say they love most about working at MEC.

The Role

As a Bike Mechanic/Technician, you will assemble, maintain and repair bicycles within MEC’s productivity, quality and safety guidelines. You will mentor and train frontline staff about bike repair processes and procedures. You do all repairs with MEC sustainability principles in mind. In the winter, bike mechanics help in our ski shop, so you may also install, adjust and repair ski bindings and skis. You help members get great gear with industry-leading advice to feel inspired about their activity. You work behind the scenes and on the frontline to organize inventory and get members the products they need. You talk with members about our products, share in-depth knowledge, and have an affinity for helping people of all skill levels find the right product.

As a Bike Mechanic/Technician, you’ll be:

• Provides member service according to SERVE standard, in shop/sales floor as required.
• Keeps the working space organized, safe, clean, and efficient.
• Bicycle building: assembles bicycles within MEC standards.
• Completes basic repairs, including wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection/installation, all within MEC quality guidelines and time standards.
• Installs and maintains parts related to proper bicycle function and bike-related accessories (e.g., fenders, racks, bottle cages).
• Assists in diagnosing bicycle issues and suggests solutions to members.
• Ensures final inspection and quality assurance of new and repaired bikes meet MEC standards.
• Fulfills necessary documentation and performs other administrative duties according to MEC standards.
• Maintains excellent written communication for booking in bicycles for mechanical work.
• Sources parts per MEC standards for work orders.
• Manages inventory and data entry; tracks hours worked within each function of the bike shop; maintains MEC productivity standards.
• Adheres to all loss prevention policies and procedures.
• Other duties as assigned based on business needs.

Qualifications

• Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
• Availability as per MEC availability guideline based on status.
• Fluency in parts terminology, service techniques and parts compatibility.
• Ability to build a bicycle in the hiring process.
• Proficient computer skills utilizing D365 systems.

Physical Requirements

• Must be able to sit, stand, walk, lift, carry, reach, push, and pull for extended periods.
• Ability to lift up to 50 pounds.
• Ability to climb ladders.
• Fine motor skills and dexterity.

What We Offer

• Clear pay increase program.
• Discounts on gear for outdoor activities, including bikes and more.
• Extended health and dental plans for you and your eligible immediate family members (for applicable employment statuses).
• Paid time off each year to enjoy an outdoor activity of your choice.
• Opportunities to join outdoor excursions with other MEC staff.
• Equipment Demonstration Program (EDP) – gear rental program.
• Support for expedition-style adventures and confidential mental health and other work/life support services at no cost to you.
• Training, product knowledge and growth opportunities.