Bartender | Full-time | Pantages

Silver Hotel Group; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A renowned hotel organization in Toronto is actively seeking a Bartender to provide exceptional service and ensure an enjoyable experience for guests. The ideal candidate will have exceptional customer service skills and must hold a Smart Serve Certification. Responsibilities include taking orders, preparing drinks, and maintaining the bar area. This position requires the flexibility to work evenings, weekends, and holidays. If you are passionate about the hospitality industry and enjoy engaging with a diverse clientele, we want to hear from you!

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Hotel Stay Discounts

Qualifications

• Exceptional customer service skills are essential for success in this role.
• Smart Serve Certification is a requirement.
• Food Handling Certification will be considered an asset.

Responsibilities

• Interacts with customers in a friendly and helpful manner.
• Checks identification of the guests to verify age requirements.
• Maintains liquor inventory and prepares requisitions for supplies.

Skills

Exceptional customer service skills

Ability to work flexible hours

Smart Serve Certification

Food Handling Certification

Job description

Bartender

The hotel is currently recruiting for a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast‑paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

• Interacts with customers in a friendly and helpful manner, takes orders, and serves drinks and snacks;
• Assists in the planning and presentation of the bar menu;
• Checks identification of the guests when in doubt, to make sure they meet age requirements for purchase of alcohol and tobacco products;
• Arranges bar area to make attractive displays;
• Assesses customer's needs and preferences and makes recommendations;
• Possesses the ability to sell or influence others by up‑selling and suggestive selling;
• Provides recommendations and suggestions to guests;
• Maintains liquor inventory and consumption;
• Collects payment for drinks served and balances all receipts;
• Prepares inventory or purchase requisitions as needed to replenish supplies;
• Complies with all food and beverage regulations;
• Performs other duties as and when assigned.

What We Are Looking For...

• Exceptional customer service skills!
• Smart Serve Certification;
• Food Handling Certification is an asset;
• Ability to work flexible hours, including evenings, holidays, and weekends;
• Must be authorized to work in Canada.

About the Hotel

The hotel building was designed by world renowned architect Moshe Safdie, the postmodern limestone building was completed in 2003 to match its surrounding theatre establishments. Pantages Hotel is a boutique hotel with intimate surroundings in the heart of Canada’s Downtown, just steps away from the best shopping, dining and entertainment the city has to offer. Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with alternative layouts, and different amenities. Floor-to-ceiling windows make a memorable and effortless experience for our travellers. Additionally, Stages Restaurant & Lounge delivers Canadian inspired local flavors and dishes among with a hand‑crafted cocktail that’s been expertly shaken.

About Us

Silver Hotel Group (SHG) is a family‑owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select‑service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier‑free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905‑362‑9480. The Silver Hotel Group is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.