Overview
El Guapo Yaletown is currently hiring a General Manager to join our FOH team!
General Manager Responsibilities
- Elevate the standards of the Bar as a whole, including employee standards, drink consistency, drink times, bar cleanliness, and bar service.
- Oversee and manage all bar staff and bar areas of the restaurant.
- Manage staff, provide feedback, and maintain a high level of employee morale.
- Ensure a positive guest experience in all areas; investigate and respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
- Recruit, train, motivate bar staff; oversee continual training and performance.
- Create an engaging and energetic environment where all employees work as a highly functioning team.
- Create and update the beverage list in coordination with the General Manager.
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
Skills & Qualifications
- Certification in related bartending and mixology is an asset.
- Serving It Right certification required.
- 2+ years experience as a Bar Manager or Restaurant AGM in a similar environment.
- 3+ years in bartending.
- In-depth knowledge/experience of the hospitality/food & beverage service industry.
- Well-developed problem solving and decision making capabilities.
- Self-discipline, initiative, leadership ability and outgoing personality.
- Self-motivated with a high degree of integrity, honesty and ethics; self-starter, flexible, and able to work independently.
- Ability to multi-task and adapt to changing priorities in a fast-paced environment.
- Exceptional organizational skills.
- Good communication skills for dealing with diverse staff (verbal, written, and presentation).
Benefits
- Competitive wages.
- Discounts on all food and beverage.
- Fun team and culture.
- Medical/Dental Group Health Benefits.
- Training, development and education reimbursement.