Job Description
To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.
- To be hospitable, friendly, welcoming and converse with guests
- Serving and clearing plated banquet events (tray service)
- Serving and clearing buffet banquet events
- Serving and clearing reception banquet events
- All tables must be setup according to Fairmont standards or as directed by Leadership
- Complete opening and closing duties as assigned
- Be aware of all hotel areas & outlets to be credible when responding to guests’ requests,
- Maintain good eye contact and personal service when interacting with all guests
- To be knowledgeable of the menu, dietaries, wine & beverages before service begins
- Conduct themselves within all policies set forth by the department and the Hotel
- To have knowledge of all tasks and the methods of service of all banquet setups
- Understand and carry out the servicing of all banquet event orders
- Arrive on duty on time with proper attire and prepared for shift
- Participate in maintaining a clean and well-kept working environment
- Conduct yourself in an orderly and respectful manner at all times
- Assist in facilitating all guest requests promptly
- Ensure all allergies are safely catered for with an alternative that meets guest needs
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies ensuring responsible alcohol service
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned
Qualifications
- Teamwork approach to all duties and helpful attitude with co-workers
- Efficient and effective approach to completing all tasks
- Food and beverage knowledge
- Previous banquet service experience and knowledge
- Physically fit to transport and carry heavy equipment
- Smart Serve Certification
Additional Information
- Starting Rate of Pay:$17.60perhour.You will receive a wage increase following six months of compensated service, as per the collective agreement. This role is tipped
- Free Meals: Healthy meals on us every shift.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations
We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com
Our Commitment to Diversity & Inclusion
At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.