Banking Customer Experience Specialist

TD; Collingwood; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian bank in Collingwood is seeking a Customer Experience Associate. This role involves processing financial transactions and providing tailored solutions to enhance customer relationships. Candidates should have a high school diploma and relevant experience, with strong organizational and communication skills. The position offers competitive pay and opportunities for career growth in a dynamic banking environment.

Benefits

Health benefits

Career development programs

Paid time off

Qualifications

• Minimum 1 year of relevant experience.
• Dynamic communicator with established customer experience skills.
• Detail-oriented and able to handle multiple tasks.

Responsibilities

• Process financial transactions accurately as per procedures.
• Understand customer needs and recommend suitable solutions.
• Respond to and resolve customer concerns effectively.

Skills

Customer experience skills

Administration skills

Time management skills

MS Office knowledge

Education

High School diploma

Undergraduate degree or equivalent

Job description

A leading Canadian bank in Collingwood is seeking a Customer Experience Associate. This role involves processing financial transactions and providing tailored solutions to enhance customer relationships. Candidates should have a high school diploma and relevant experience, with strong organizational and communication skills. The position offers competitive pay and opportunities for career growth in a dynamic banking environment.