Banking Center Client Specialist

CIBC; Vernon; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading banking institution is seeking a Client Service Representative in Vernon, Canada. The role involves assisting clients with their banking needs and ensuring an exceptional client experience through proactive engagement, problem-solving, and leveraging technology. Applicants should possess strong interpersonal skills and the ability to work flexible hours, including evenings and weekends. Competitive compensation and benefits are offered as part of an inclusive workplace culture.

Benefits

Competitive salary

Incentive pay

Banking benefits

Employee share purchase plan

Defined benefit pension plan

Vacation offering

Wellbeing support

Qualifications

• Strong client engagement and problem-solving skills.
• Ability to leverage technology for better client experiences.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist clients with banking transactions and inquiries.
• Proactively connect clients with appropriate team members.
• Deliver seamless banking experiences across different locations.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading banking institution is seeking a Client Service Representative in Vernon, Canada. The role involves assisting clients with their banking needs and ensuring an exceptional client experience through proactive engagement, problem-solving, and leveraging technology. Applicants should possess strong interpersonal skills and the ability to work flexible hours, including evenings and weekends. Competitive compensation and benefits are offered as part of an inclusive workplace culture.