Automotive Service Store Manager

Midas International, LLC; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Midas International is seeking an Automotive Service Store Manager to lead and direct service department activities in Mississauga. This role involves managing service technicians, overseeing customer interactions and ensuring top-notch service delivery, all while promoting a positive work environment aligned with Midas' core values and goals.

Qualifications

• Minimum 4-5 years of service manager experience.
• Excellent automotive knowledge of tools and equipment.
• Ability to work flexible retail schedules including weekends.

Responsibilities

• Manage and direct all automotive service technicians and ensure exceptional customer service.
• Oversee inspections and make recommendations for repairs.
• Maintain inventory counts and facility organization.

Skills

Leadership

Customer Service

Automotive Knowledge

Job description

Automotive Service Store Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 4-5 years of store or service manager experience
• Excellent automotive hands on knowledge of shop tools and equipment
• Leadership ability
• Ability to work a flexible retail schedule including weekends and evenings
• Valid driver’s license

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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Do you have any employment experience as a service or store manager of an auto repair facility? *

Do you have any active Provincial Certificate or qualification or auto repair technical school certifications? *

How many years of customer service experience do you have? *

Are you willing to work weekends as needed? *

Do you have a valid driver’s license? *

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.