Automotive Assistant Manager

Midas; Newmarket; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading auto service provider in Newmarket, Ontario, is seeking an Automotive Service Manager to oversee all service department activities. The role requires exceptional customer service abilities, strong leadership skills, and general automotive knowledge. Responsibilities include managing a team, completing vehicle inspections, and ensuring customer satisfaction. The candidate should have at least 2 years of management experience and a valid driver’s license. Competitive benefits and bonus opportunities are offered.

Benefits

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Qualifications

• Minimum of 2 years of store or assistant manager experience.
• Valid driver’s license is required.
• Ability to work flexible retail schedules including weekends, evenings, and holidays.

Responsibilities

• Deliver exceptional customer service while consulting with customers.
• Supervise up to ten employees.
• Oversee complete vehicle inspections and make recommendations.
• Maintain inventory counts and ensure cleanliness of the facility.

Skills

Customer service disposition

Communication skills

Leadership ability

Team-building skills

General automotive knowledge

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license