Auto Claims Advisor II – End-to-End Claims Expert

TD; New Brunswick; On-site; CAD 53,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking an Auto Claims Advisor in Saint John, New Brunswick. You will represent the company by facilitating and coordinating claims from start to finish. The ideal candidate will have claims adjusting experience, exceptional customer service skills, and the ability to manage complex situations effectively. As part of a supportive team, you will contribute to building strong relationships with clients and ensuring fair settlements. This role offers a competitive salary and opportunities for professional growth.

Benefits

Health and well‑being benefits

Career development opportunities

Work-life balance programs

Qualifications

• One or more years of claims adjusting experience is required.
• Excellent customer service skills; dedicated to meeting or exceeding expectations.
• Strong ability to conduct thorough investigations and analyze evidence.
• Candidates pursuing their Chartered Insurance Professional (CIP) designation preferred.

Responsibilities

• Support customer claims from start to finish; arrange towing and set up appraisals.
• Gather and verify required information and documentation.
• Collaborate with internal partners and external vendors.

Skills

Claims adjusting experience

Customer service skills

Time management skills

Negotiation skills

Communication skills

Investigative skills

Education

Postsecondary education

Job description

A leading insurance provider is seeking an Auto Claims Advisor in Saint John, New Brunswick. You will represent the company by facilitating and coordinating claims from start to finish. The ideal candidate will have claims adjusting experience, exceptional customer service skills, and the ability to manage complex situations effectively. As part of a supportive team, you will contribute to building strong relationships with clients and ensuring fair settlements. This role offers a competitive salary and opportunities for professional growth.