Audio-Visual Customer Service Specialist

Harvey Norman Global Pty Limited; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking an Audio-Visual Customer Service Specialist to join their Cambridge Park team. This role focuses on delivering exceptional customer service and requires a passion for retail. The ideal candidate should possess strong communication skills and a customer-focused mentality to resolve complaints effectively. Attractive commission structure and career progression opportunities are offered.

Benefits

Generous staff discounts

Attractive commission based structures

Incentive based promotions

Support for professional development

Qualifications

• Highly motivated and results-driven person with outstanding customer service skills.
• Experience in a customer-focused retail business.
• Ability to service customers while managing tasks efficiently.

Responsibilities

• Deliver Great Service, Always! to customers.
• Resolve customer complaints and make quick decisions.

Skills

Customer service focus

Communication skills

Teamwork

Retail passion

Job description

Audio-Visual Customer Service Specialist

Apply now Job no: 570802
Work type: Full Time
Location: Cambridge Park
Categories: Sales

· Full TimePosition
·Guaranteed base earnings + attractive commission
·Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman CambridgeElectrical Team is seeking a passionate, customer service focused Salesperson to join them in delivering Great Service, Always! to their customers.

As Salespeople, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

Overview

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

Responsibilities

• Join the Cambridge Electrical Team to deliver Great Service, Always! to customers.

Requirements

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Browngoods product knowledge to support customer queries
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.