Atlassian Developer Lead

Synechron Inc.; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A multinational financial services firm based in Montreal is seeking a candidate with over 5 years of experience in Atlassian products, including Jira and Confluence. The role involves acting as a liaison between business units and technology teams, gathering requirements, and providing solutions. The company offers a flexible hybrid policy and comprehensive benefits including medical insurance, paid leave, and opportunities for coaching and further education.

Benefits

15 days of paid annual leave

Comprehensive insurance plan

Flexible hybrid policy

On-demand Udemy courses

Qualifications

• 5+ years of related work experience in IT.
• Proven experience with Script Runner plugin for Jira.
• Experience with setup, configuration, and administration of JIRA in a Datacenter.

Responsibilities

• Act as a liaison between business units and IT teams.
• Gather requirements and provide solutions for applications.
• Manage integrations between Atlassian products and non-Atlassian applications.

Skills

Expert-level experience with Atlassian products: Jira, Confluence, Crowd

Experience automating and monitoring Atlassian products

Expert in delivery of CI / CD solutions

Ability to act as Lead technician for integrations

Education

Bachelor’s degree in a related field

Tools

Jira

Confluence

AdobeSign

Bitbucket

Miro

Job description

Responsibilities

• Act as a liaison between business units, technology teams, and support teams to understand processes and IT needs.
• Collaborate with stakeholders to gather requirements and provide solutions for applications and vendor integrations.
• Assist in issue resolution by creating, assigning, and documenting tickets for issues.
• Prepare application administration documents, end-user documentation, and training materials.
• Set up, configure, and administer the JIRA / Confluence environment, including user management and security schemes.
• Optimize JIRA / Confluence setups and workflows, and develop metrics dashboards for performance reporting.
• Manage integrations between Atlassian products (JIRA, Confluence, etc.) and non-Atlassian applications using REST APIs.

Qualifications

• Bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5+ years in the areas listed below.
• 5+ years
• Expert-level experience with the Atlassian products: Jira, Confluence, Crowd.
• Proven experience automating and monitoring Atlassian products.
• Expert in the delivery of CI / CD (Continuous Integration / Continuous Development) solutions.
• Experience with AdobeSign, Bitbucket, Qtest, Miro is an asset.
• Ability to perform as Lead technician in integrations or implementations of any of the Atlassian tool suite.
• Experience with setup, configuration, and administration of JIRA / Crowd / Confluence in a Datacenter environment.
• Excellent understanding of the Script Runner plugin for Jira.

Company & Benefits

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.
• All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.
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