Association, Account Manager

Lone Wolf Real Estate Technologies Inc; Cambridge; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in real estate technology seeks a Sales/Customer Success Manager. This role focuses on improving client satisfaction, defining business objectives, and fostering strong relationships with clients. Ideal candidates will have a BA or BS degree, along with 3+ years of experience in sales or customer success within the real estate sector.

Qualifications

• BA or BS degree preferred or solid combination of education and real estate industry experience.
• 3+ years of Sales/Customer Success experience in the real estate industry.

Responsibilities

• Define business objectives and improve client satisfaction.
• Create proposals and maintain contact with clients.
• Identify and address needs while executing account plans.

Skills

Client Management

Sales

Relationship Building

Cross-Selling

Up-Selling

Consultation

Education

BA or BS Degree preferred

Job description

• Define business objectives by identifying products and pricing that meet customer needs.
• Create and conduct proposal presentations and RFP responses.
• Improve the experiences clients have with Lone Wolf, with the goal of increasing client satisfaction.
• Execute a coordinated account plan aligned with corporate goals for driving growth, adoption.
• Be a trusted advisor to clients by establishing strong business relationships.
• Maintain a regular cadence of contact via phone or on-site to consult Clients.
• Identify and address business needs and challenges and actively recognize cross-sell and up-sell opportunities for the Lone Wolf Team.
• Retain customers through execution of renewals within your territory.
• Coordinates the involvement of company personnel, including Professional Services, Support, and Sales to meet account. performance objectives and clients’ expectations.
• Performs other duties and responsibilities as assigned.

Skills & Requirements

QUALIFICATIONS : EDUCATION :

• BA or BS Degree preferred or a solid combination of both education and real estate industry experience

EXPERIENCE :

• 3+ years of Sales / Customer Success Experience
• Real Estate industry experience, Associations and / or MLS