Associate Underwriter, Cyber & Professional Liability (12-Month Contract or 12-Month Secondment)

CNA Insurance; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance firm in Toronto is seeking an Underwriter to manage risk evaluations for new and renewal business. The role requires a Bachelor's degree with 2-3 years of experience. Responsibilities include performing underwriting analysis, engaging with agencies, and managing customer relationships. Strong interpersonal skills and knowledge of property and casualty underwriting are essential. This full-time position offers a collaborative work environment and opportunities for professional growth.

Qualifications

• Minimum of two to three years of related work experience.

Responsibilities

• Perform underwriting analysis and documentation to evaluate risk.
• Handle endorsement requests and engage with agencies.
• Manage assigned renewal book and document files.
• Act as a liaison to resolve issues across departments.
• Complete quote proposals and negotiate with partners.
• Assist in marketing products and services.

Skills

Property and Casualty underwriting knowledge

Strong time management

Analytical skills

Interpersonal and communications skills

Customer service experience

Microsoft Office Suite

Education

Bachelor’s degree or equivalent experience

Job description

Overview

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority within Cyber and Professional Liability. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions.

JOB DESCRIPTION :

Performs a combination of duties in accordance with departmental guidelines.

Responsibilities

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
• Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications / specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
• Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts).
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).
• Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale.
• Completes quote proposals and negotiates with external partners within assigned authority.
• Leveraged as the first-line point of contact to the producers / customers on account related matters while proactively identifying opportunities for upsell or account rounding.
• Assist in marketing products and services through external partners and makes field visits.
• Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
• Keeps current on line of business strategy, regulations and trends.
• May perform additional duties as assigned.

Skills, Knowledge & Abilities

• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.
• Strong time management, and analytical skills.
• Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA’s internal and external business partners.
• Demonstrated ability to work independently on multiple tasks.
• Strong capability to advise and coach others.
• Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email.
• Strong knowledge of Microsoft Office Suite as well as other business-related software.

Education & Experience

• Bachelor’s degree or equivalent experience.
• Typically a minimum of two to three years of related work experience.

Equal Employment Opportunity

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.