Assistant Team Leader

Dollarama; Prince Rupert; On-site; CAD 60,000 - 80,000; Full time

Job summary

A growing Canadian retail business in Prince Rupert is seeking an Assistant Team Leader. This role involves supporting the management team in daily operations, supervising associates, and ensuring excellent customer service. Candidates should have at least one year of retail experience in a supervisory role and be customer service oriented. This position offers opportunities for growth and competitive compensation.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).
• Ability to efficiently organize time and manage priorities.

Responsibilities

• Provide support to the management team in store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.
• Help meet sales targets.

Skills

Customer service oriented

Leadership skills

Excellent communication

Organizational skills

Time management

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

• Provide support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service and maintaining a well-organized and efficient store environment.


• Assist in supervising and training store associates.


• Handle customer inquiries and complaints.


• Help meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry


• At least one (1) year in a supervisory role


• Flexible availability required (day, evening, weekend)


• Ability to efficiently organize time and manage priorities


• Excellent communication and interpersonal abilities


• Demonstrates leadership, organizational and teamwork skills


• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment


• Customer service oriented

Benefits

Benefits are applicable to full-time employees.