Assistant Team Leader

Dollarama; London; On-site; CAD 60,000 - 80,000; Part time

Job summary

A growing Canadian retail company is seeking an Assistant Team Leader in London, Ontario. This part-time role involves supporting the management team, ensuring excellent customer service, and overseeing daily operations. Ideal candidates will have supervisory experience and a strong customer service orientation, with flexible availability for various shifts. Competitive compensation and benefits are part of the package.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required for day, evening, and weekend shifts.

Responsibilities

• Support the management team in executing retail store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Leadership

Excellent communication

Organizational skills

Ability to multitask

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast-paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Information Technology

Industries

• Retail