Assistant Team Leader

Dollarama; High River; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian retailer is seeking an Assistant Team Leader to support daily store operations. This role involves training associates, ensuring excellent customer service, and maintaining an organized store environment. Ideal candidates will have approximately one year of retail experience, at least one year in a supervisory position, and flexibility for availability. This position offers competitive compensation and opportunities for growth within the company.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant retail experience.
• At least one year in a supervisory role.
• Flexible availability for various shifts.

Responsibilities

• Support management in daily retail operations.
• Assist in training and supervising staff.
• Handle customer inquiries and complaints.

Skills

Excellent communication

Interpersonal abilities

Leadership

Organizational skills

Customer service orientation

Multitasking

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages* and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees

*Benefits are applicable to full‑time employees.