Assistant Team Leader

Dollarama; Fort McMurray; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian retail business in Fort McMurray is looking for an Assistant Team Leader to support store operations. This role involves supervising and training staff, providing excellent customer service, and maintaining efficient store processes. Candidates should have previous retail experience, strong communication skills, and the ability to work in a fast-paced environment. Competitive compensation and benefits are included.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support the management team in daily retail operations.
• Assist in the supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Communication

Leadership

Time management

Organizational skills

Interpersonal abilities

Multitasking

Teamwork skills

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees