Assistant Studio Manager

Orangetheory Fitness 10018; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fitness company in Southwestern Ontario is seeking an Assistant Studio Manager who will create brand awareness and drive community engagement. The role involves managing front desk operations, greeting members, presenting the OTF concept, and selling memberships. The ideal candidate should be passionate about fitness and have strong customer service skills. This position offers industry-leading compensation and opportunities for personal growth within a vibrant work culture.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Wellness resources

Qualifications

• Passion for fitness and the wellness of community members.
• Ability to create brand awareness and drive traffic.
• Strong interpersonal skills to engage with members.

Responsibilities

• Greet studio visitors with enthusiasm and knowledge.
• Present the OTF concept to potential clients.
• Manage front desk operations including member interactions.
• Generate traffic and leads for the studio.
• Conduct studio tours and sell memberships.
• Address member concerns professionally.
• Participate in marketing and outreach events.
• Maintain cleanliness and organization in the studio.

Skills

Customer service skills

Communication skills

Enthusiasm for fitness

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Wellness resources

Job Description:

Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies – we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives around the world.

By joining our Orange team, you will enjoy:

• Industry-leading compensation plans and benefits
• Complimentary OTF sweat sessions
• A fitness-casual dress-code
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness‑minded workplace culture
• Employee recognition programs
• Certification discounts
• Plus, additional perks!

In your role as Assistant Studio Manager, you will create brand awareness, fuel the “buzz”, and drive traffic in your studio’s community. As the Studio Manager’s right hand, you will get to know the ropes as well as know your members’ names, step in when your manager steps out, balance each other’s strengths, and set goals and surpass them.

Position Entails:

• Greeting everyone who enters the studio with enthusiasm, energy, and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Generate traffic and leads
• Giving studio tours
• Working hand‑in‑hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members’ concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized

If you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.