Assistant Store Manager

J.D. Irving, Limited; City of Moncton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A prominent retail company in Moncton is seeking an Assistant Store Manager responsible for all store operations, including safety, financial results, and customer service. The ideal candidate will have 5 years of retail management experience and possess excellent communication and customer service skills. This role offers opportunities for leadership and innovation, fostering a team-oriented environment.

Qualifications

• 5 years retail management experience.
• Excellent communication skills, verbal and written.
• Exceptional customer service skills.

Responsibilities

• Demonstrate sensitivity to customer needs.
• Engage and motivate team members with energy.
• Possess an entrepreneurial spirit and innovate.
• Communicate with honesty and integrity.
• Lead with courage and inspire others.
• Foster connection and build trusting relationships.

Skills

Retail management experience

Communication skills

Customer service skills

Project management and analysis skills

Adaptability to improvement

Tools

Microsoft Office Suite

Job description

Here at Kent, we know our success is based on the effective leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. Assistant Store Managers are responsible for all operations throughout the store, which includes maintaining safety standards, delivering financial results, merchandising, providing a first-class customer service experience, and developing their people.

Qualifications

• 5 years retail management experience.
• Excellent communication skills, verbal and written.
• Exceptional customer service skills.
• Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite).
• Openness to continuous improvement and responsibility for independent learning.
• Flexible schedule based on retail needs.

Responsibilities

• Demonstrate sensitivity to customer needs and willingness to build sincere relationships.
• Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements.
• Communicate with honesty and integrity, and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.