Assistant Store Manager

AIM KENNY U-PULL; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading auto recycling company in Barrie, ON, is seeking an Assistant Branch Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least three years of customer service experience and one year in a management role, along with a relevant college or university diploma. The position offers a competitive salary, benefits, and opportunities for professional growth.

Benefits

Annual bonus

Tuition assistance program

Vacation and benefits

RRSP matching program

Virtual health care access

Employee discounts on parts

Qualifications

• Minimum of three years' experience in customer service required.
• Minimum of one year experience in a management role.
• Experience in retail or automotive sales preferred.

Responsibilities

• Promote a welcoming and safe workplace.
• Oversee daily operations and ensure exceptional customer service.
• Assist in recruiting and integrating new employees.

Skills

Customer service experience

Management experience

Problem solver

Team-oriented

Education

College or university diploma

Job description

Overview

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting. Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

Position: We are currently looking for a motivated individual to join our team in Barrie, ON. As Assistant Branch Manager, you will work under the direction of the Branch Manager. You will manage a team, oversee day-to-day operations and ensure that exceptional customer service is delivered while meeting corporate objectives.

Responsibilities

• Promoting a welcoming and safe workplace
• Applying environmental and Health & Safety rules and procedures
• Assist the Branch Manager with monthly Health & Safety audits
• Supervise daily operations such as scheduling, sales and production targets
• Support employees by participating in daily tasks and operational initiatives
• Assist the Branch Manager in employee communications
• Work in collaboration with various internal partners in the follow-up and application of business processes
• Carry out, with the Branch Manager, quarterly evaluations of hourly employees
• Perform various administrative tasks (cash deposits, employee payroll, schedules, etc.)
• Support the Branch Manager in the process of recruiting, welcoming and integrating new employees
• Act as ambassador in any organizational change and actively contribute to branch roll-out

Qualifications

• You have a minimum of three (3) years' experience in customer service
• You have a minimum of one (1) year experience in a management role
• You have a college or university diploma
• You have experience in retail or automotive sales (preferred)
• You are able to empower employees
• You are able to successfully delegate tasks and follow up
• You are a problem solver
• You are collaborative and team-oriented

Additional Information / Benefits

• A competitive salary + annual bonus
• AIM Tuition Assistance Program
• Vacation, benefits and RRSP matching program
• 24/7 access to virtual health care
• A new pair of steel toe boots from day 1
• Exclusive employee discounts on parts from any Kenny U-Pull yard