Assistant Property Manager

Traine; Kelowna; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading property management firm in Kelowna seeks an Assistant Property Manager to support daily operations and enhance resident satisfaction. Ideal candidates will have 3–5 years in property management and strong organizational skills. Responsibilities include coordinating resident inquiries, managing maintenance requests, and ensuring compliance with safety standards. Competitive salary range of $60,000 - $75,000 and attractive benefits offered, including performance bonuses and professional development opportunities.

Benefits

Robust performance bonus program

Field level bonus program

Investment opportunities in real estate projects

Top 10% Health and Dental plan in Canada

Professional Development and ongoing training

Qualifications

• 3–5 years’ experience in residential property management or administration.
• Strong administrative and organizational skills with attention to detail.
• Basic understanding of budgeting and financial reporting.

Responsibilities

• Support the Property Manager with daily property operations.
• Act as a primary point of contact for resident inquiries.
• Coordinate maintenance requests and follow up on completion.

Skills

Residential property management

Customer service

Organizational skills

Communication skills

Education

Post-secondary education in business or real estate

Tools

Yardi

Microsoft Office Suite

Job description

Do you want to be part of a team that makes a difference by building amazing rental communities across Canada? A high-performing team that values learning and development while giving back to local communities? Consider joining our dynamic team at Traine Construction & Development and Mainline Living Property Management as an Assistant Property Manager.

The Assistant Property Manager plays a key support role in the day‑to‑day operations of a residential community. Working closely with the Property Manager, this position assists with leasing activities, resident relations, financial administration, and maintenance coordination to ensure smooth property operations and a positive resident experience. The Assistant Property Manager helps drive occupancy and retention, supports compliance with tenancy legislation, and contributes to a collaborative, high-performing on‑site team that reflects Mainline Living’s people‑first culture.

This position is based out of our Lavida apartment community in Kelowna, BC.

Key Responsibilities

• Support the Property Manager with daily property operations, administration, and reporting.
• Maintain accurate resident records, leases, and documentation in compliance with company standards.
• Assist with rent collection, arrears follow‑up, and lease renewals.
• Act as a primary point of contact for resident inquiries, concerns, and complaints, ensuring timely resolution.
• Coordinate communication between residents, contractors, vendors, and internal head office teams.
• Conduct property tours, respond to leasing inquiries, and support leasing efforts to achieve occupancy targets.
• Process rental applications, verify references, and prepare lease agreements.
• Coordinate maintenance requests, track open work orders, and follow up to ensure completion and resident satisfaction.
• Ensure show suites and common areas are well maintained and presentable.
• Support resident engagement initiatives and community‑building events.
• Build and maintain positive relationships with residents, service providers, and internal stakeholders.
• Ensure compliance with fire safety regulations, Occupational Health & Safety standards, and company policies.

Qualifications and Experience

• 3–5 years’ experience in residential property management, leasing, or administration.
• Post‑secondary education in business, real estate, or a related field preferred.
• Proven ability to support occupancy, arrears, renewals, and resident satisfaction goals.
• Strong administrative and organizational skills with attention to detail.
• Basic understanding of budgeting, rent rolls, and financial reporting.
• Excellent customer service and communication skills.
• Experience supporting leasing activities and resident relations.
• Knowledge of BC Residential Tenancy Act and property operations.
• Proficiency in Yardi, SuiteSpot, or similar property management software.
• Skilled in Microsoft Office Suite (Word, Excel, Outlook).
• Team‑oriented, adaptable, and able to manage multiple priorities.
• Valid driver’s license and reliable transportation.
• Willingness to occasionally work evenings or weekends as needed.

In return for your hard work and dedication, you will be rewarded with a very competitive salary (based on experience) and a full range of benefits, including:

• Robust performance bonus program
• Field level bonus program
• Investment opportunities in real estate projects
• Ranked top 10% Health and Dental plan in Canada
• Extended Health and Dental
• Professional Development and ongoing training
• Opportunities to be involved in life‑changing charitable projects
• Long‑term employment

By joining our team, you'll find yourself working amongst a group of friendly, team‑oriented individuals who strive to deliver exceptional results.

Traine Construction and Development has been in business for 25 years; based in Kelowna, BC and working throughout Canada on multi‑family residential construction projects for our property management division, Mainline Living, to operate. We create communities that residents are proud to live in and we are proud to operate. From Ontario to British Columbia, Traine prides itself on building excellent multi‑family communities and great careers!

Work somewhere awesome – apply now!

Salary Range: $60,000 - $75,000