Assistant Producer II - EA SPORTS FC

Electronic Arts; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading entertainment company based in Vancouver is seeking a Production Operations Producer for EA SPORTS FC. This role involves crafting player communications, identifying and solving issues with the development team, and engaging the player community. Ideal candidates should have 2+ years of experience in copywriting or marketing, a passion for games, and strong problem-solving skills. Competitive compensation and comprehensive benefits are offered, alongside a dynamic team atmosphere.

Benefits

Vacation (3 weeks per year)

Paid sick time (10 days per year)

Extended health/dental/vision coverage

Life insurance

Disability insurance

Retirement plan

Qualifications

• 2+ years of copywriting and/or marketing experience.
• 2+ years of experience in games or live services.
• Empathy for players and a desire to enhance their experience.

Responsibilities

• Craft and release communications for player awareness.
• Work with players to identify problems and solutions.
• Handle on-call responsibilities outside standard hours.

Skills

Copywriting

Marketing

Problem-solving

Community engagement

Passion for games

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

As one of the largest sports entertainment platforms in the world, EA SPORTS FC is redefining football with genre-leading interactive experiences, connecting a global community of fans to The World's Game through innovation and unrivaled authenticity.

With more opportunity than ever to design, innovate and create new, immersive experiences that bring joy, inclusivity, and connection to fans everywhere, we invite you to join our passionate and dynamic team as we pioneer the future of football fandom.

The producers on the FC Live - Production Operations team are the all-seeing eyes for our games, empowering our teams to make informed decisions while keeping our players up to date and supported. They know the game, inside and out. They are just as comfortable collaborating with our development teams to resolve a player impacting issue as they are engaging directly with our player community. They facilitate a positive two-way conversation and relationship between the development team and the player community. They have a passion for games, and a deep understanding of what it means to think Players First.

What you will do:

As a Production Operations Producer at EA SPORTS FC, you will use your understanding and passion for the FC game, your in‑depth knowledge of video game live services, and your copywriting experience to help maintain the best possible experience for our players. You will be reporting to a Producer on the EA SPORTS FC Live Production Operations team.

Responsibilities of the role :

Primary focus of the role is crafting and releasing communications to players that will keep them aware and informed of changes to the game, maintenance, and how the game works (e.g. social media posts, long‑form articles, etc.)

Work with our player community to identify problems and partner with our development teams on implementing solutions.

Support on‑call work outside of standard working hours.

Ideally you will have:

• 2+ years of copywriting and/or marketing experience.
• 2+ years of experience working in games or a live service space.
• Passion for games and football, supported by EA SPORTS FC product knowledge that spans the entire game.
• Empathy for our players and the desire to deliver the best player experience possible.
• Comfortable engaging directly with the EA SPORTS FC player community, both digitally and in person.
• A systems and ‘wide view’ thinker able to propose thoughtful solutions to complex problems.
• Someone who doesn’t shy away from a challenge and isn’t afraid of tackling things that are hard.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.