Assistant General Manager - Bluebird Restaurant

Banff Hospitality Collective; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent hospitality group in Banff is looking for an Assistant General Manager to oversee daily operations at Bluebird Wood-Fired Steakhouse. The ideal candidate will manage staff, ensure compliance with operational standards, and enhance guest experiences while leading a dedicated team. Successful applicants will have a minimum of 2 years in the food and beverage industry and hold a ProServe certification. This role offers competitive salaries, generous perks, and opportunities for professional development.

Benefits

Great salaries, achievable bonus programs + tips

50% off food and beverages

Learning & Development allowance

Cell phone allowance

Extended health benefits with premiums paid by BHC

RRSP matching program

Short and Long Term Disability coverage

Paid vacation and community volunteer time

Subsidized manager housing may be available

Qualifications

• 2+ years of experience in the food and beverage industry is required.
• Ability to work flexibly and adapt to different situations.

Responsibilities

• Oversee and manage all areas of the venue and make decisions quickly.
• Ensure compliance with operational standards and financial duties.
• Maintain restaurant cleanliness and proper image.
• Develop and deliver brand promises and customer service.

Skills

Team player

Excellent communication skills

Technology troubleshooting

Understanding of workplace culture

Building trusting relationships

Education

ProServe certification

WSET certification

Job description

We’re seeking an Assistant General Manager to join us at Bluebird Wood-Fired Steakhouse! Bluebird is a wood-fired steakhouse featuring the best of Alberta beef including your favorite classic cuts and all‑day‑roasted Prime rib. Bluebird is where brunch and cocktails collide into fireside lunch which glides into happy hour and then swooshes into dinner where the après begins. With the fire stoked high, we are ready for you to ski through the front door and tell us all about it. It’s always a bluebird day in our mid‑century chalet. Want to know more? Check us out here: https://www.bluebirdbanff.com/

Assistant General Manager

The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.

We Love Perks! This Position Includes:

• Great salaries, achievable bonus programs + tips
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short Term & Long Term Disability coverage after 3 months
• Paid vacation + statutory holidays
• Paid community volunteer time
• Subsidized manager housing may be available

What You’ll Do:

• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
• You’ll lead by example, having a floor presence for the duration of your shift
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

What You Have:

• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of
• You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easy to you
• Understanding of the importance of communication and workplace culture
• Collaborative working style and team focus
• Excellent communication skills
• Willing to take a step back to look at things from other perspectives and be open to a different way
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
• Flexible schedule required
• ProServe certification required
• WSET certification is an asset
• 2+ years of experience in the food and beverage industry is required

Banff Hospitality Collective is:

https://www.banffcollective.com/banff-restaurants

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.