Assistant Front Store Manager

Shoppers Drug Mart; Niagara Falls; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail pharmacy chain in Niagara Falls is seeking an individual to assist the Front Store Manager in managing store operations and staff. This role is key to optimizing customer experience and supporting store profitability through effective leadership and strategic planning. Ideal candidates will have previous retail management experience, strong communication skills, and the ability to drive employee engagement.

Benefits

Purchase discount program

Flexible schedules

Online learning opportunities

Qualifications

• Previous retail management experience required.
• Demonstrated ability to drive business and support corporate programs.
• Effective organization and planning skills necessary.

Responsibilities

• Maintain store standards for customer experience and profitability.
• Assist with hiring and maintain wage administration.
• Drive employee engagement and manage staffing levels effectively.

Skills

Planning, Judgement and Decision Making

Effective leadership

Relationship building

Time management

Communication skills

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Summary

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Responsibilities

Operations

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
• To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
• Ensures staffing levels are adequate to effectively operate the business

Human Resources

• Complies with Human Resources Standards
• To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy
• Maintains wage administration within SLPH guidelines
• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

Qualifications

• Planning, Judgement and Decision Making
• Planning and preparation for Inventory Management
• Use judgment and decision-making skills to control expenses
• Provides effective leadership and ongoing mentorship and ensures development of all staff
• Efficient time management skills
• Able to prioritize activities quickly in response to changing initiatives
• Effective organization and planning skills

Experience

• Previous retail management experience
• Demonstrated ability to drive the business, led by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Business and financial acumen
• Relationship builder with key internal and external agencies

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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