Assistant Front Store Manager

Shoppers Drug Mart; London; On-site; CAD 100,000 - 125,000; Full time

Job summary

A local retail leader in London, Ontario seeks an energetic individual to assist the Front Store Manager in operational management. You will optimize customer experience by maintaining store standards, manage labour scheduling, and ensure staff engagement. Ideal candidates have previous retail management experience and strong interpersonal skills to drive business success. Competitive pay, benefits, and a supportive environment await at this community-based store.

Benefits

Purchase discount program

Flexible schedules

Online learning opportunities

Qualifications

• Previous retail management experience.
• Demonstrated ability to drive the business and support corporate programs.
• Works effectively with management team.

Responsibilities

• Maintain Store Standards to optimize customer experience.
• Help manage labour scheduling and productivity.
• Ensure adequate staffing levels for operations.

Skills

Planning

Judgement and Decision Making

Effective organization and planning skills

Time management

Interpersonal skills

Communication skills

Job description

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

SUMMARY

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

DUTIES & RESPONSIBILITIES

OPERATIONS

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom

• To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES

• Complies with Human Resources Standards

• To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy

• Maintains wage administration within SLPH guidelines

• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

QUALIFICATIONS

• Planning, Judgement and Decision Making

• Planning and preparation for Inventory Management

• Use judgement and decision‑making skills to control expenses

• Provides effective leadership and ongoing mentorship and ensures development of all staff

• Efficient time management skills

• Able to prioritize activities quickly in response to changing initiatives

• Effective organization and planning skills

EXPERIENCE

• Previous retail management experience

• Demonstrated ability to drive the business, led by example and support corporate programs

• Works effectively with management team

• Superior interpersonal, coaching and communication skills

• Business and financial acumen

• Relationship builder with key internal and external agencies

Why work in a Shoppers Drug Mart store?

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.