Assistant DeliCheese Manager

Farm Boy Inc.; Guelph; On-site; CAD 40,000 - 55,000; Full time

Job summary

A grocery store chain in Guelph, Ontario, is seeking a dedicated Assistant Manager to deliver exemplary customer service and support team development. Responsibilities include operational excellence, staff training, and ensuring compliance with food safety regulations. A post-secondary education in business and supervisory experience are required. This full-time role offers a comprehensive benefits program, including healthcare and discounts on store purchases.

Benefits

Comprehensive benefit program

10% discount on in-store purchases

On-the-job training and promotion priority

Qualifications

• Minimum of 1 year of progressively responsible supervisory or management experience.
• Excellent organizational, analytical, and interpersonal skills.
• Fluency in English; French is an asset.

Responsibilities

• Deliver warm and engaging customer service.
• Support team development through training and coaching.
• Ensure compliance with food safety policies and regulations.

Skills

Food Handling

Customer Service

Restaurant Experience

Food Preparation Experience

Basic Math

Cashiering

Guest Services

Baking

Stocking

Education

Post-secondary program in business

Job description

Be part of what makes us different.

You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boys commitment to the best fresh shopping experience. Through collaborative leadership hands‑on coaching and daily team engagement you’ll help build a high‑performing department where team members feel supported and customers feel welcomed. Here are some of the other ways you’ll help us stand out:

• Deliver warm confident and engaging customer service that reflects Farm Boys commitment to the best fresh shopping experience.
• Work closely with the Department Manager to execute departmental strategies and achieve stated goals and performance objectives.
• Support team development through training coaching motivation and recognition while maintaining a high level of trust, confidentiality and professionalism.
• Lead regular team huddles to share goals recognize achievements exchange product knowledge and provide meaningful feedback to build engagement and connection.
• Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage and consistent department cleanliness.
• Provide office and administrative support including inventory management, ordering, invoicing, schedule maintenance and payroll functions.
• Promote compliance with all Safe Food Handling and Health & Safety policies, procedures and provincial regulations to maintain a safe and high‑quality shopping environment.
• Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post‑secondary program with an emphasis in business plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• The ability to thrive in a fast‑paced dynamic environment by effectively managing competing priorities while maintaining a high level of performance.
• Excellent organizational, analytical and interpersonal skills supported by a clear professional communication style.
• Comfort learning and using manual and automated systems with prior experience working with a variety of computer software programs.
• Flexibility to work a dynamic schedule including evenings weekends and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy we believe in supporting our Team Members throughout their careers. Whether it’s at our Home Office or our stores we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in‑store purchases.
• On‑the‑job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities and experiences to apply including those with non‑traditional career paths.

We strive to create an environment where everyone feels valued, respected and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Remote Work

No

Employment Type

Full-time

Key Skills

Food Handling,Restaurant Experience,Food Preparation Experience,Food Service,Customer Service,Assistant Manager Experience,Basic Math,Cashiering,Guest Services,Schematics,Baking,Stocking

Experience: years

Vacancy: 1