Area Manager II

Amazon Canada Fulfillment Services, ULC; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading fulfillment company in Calgary is seeking an Area Manager II to lead a team in achieving safety and quality targets while managing productivity in a physically demanding environment. Candidates should have 2+ years of management experience and a Bachelor's degree or equivalent. This full-time role offers comprehensive benefits and opportunities for career growth in a dynamic setting.

Benefits

Comprehensive leadership benefits

Performance-based bonuses

Professional development opportunities

Qualifications

• 2+ years of employee and performance management experience.
• Must work a flexible schedule including weekends, nights, and holidays.
• Preferred 1+ years of experience with performance metrics or lean techniques.

Responsibilities

• Lead a team of hourly associates and ensure high levels of safety and quality.
• Manage productivity, and collaborate with various teams to meet business objectives.
• Navigate physically demanding environments while ensuring operational efficiency.

Skills

Employee management experience

Performance management

Process improvement

Leadership

Education

Bachelor’s degree or equivalent

Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager II, you will lead a team of hourly associates, engaging and motivating them to maintain the highest levels of safety, quality, attendance, and performance.

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In this role, you will play a key part in meeting customer expectations by ensuring orders are delivered on time and to the right place. You will oversee all three workflow components—first mile, middle mile, and last mile—upholding our unwavering customer obsession in a dynamic fulfillment environment.

About the role: Area Manager II

As an Area Manager II, you will support, mentor, and motivate your hourly workforce to achieve safety and quality targets. You will manage productivity and delivery promises, collaborating with Safety, Engineering, Loss Prevention, Quality Assurance, and HR teams to develop plans that meet business objectives.

You will work in a physically demanding environment—lifting up to 49 pounds, pushing, pulling, squatting, bending, and standing or walking for up to 12 hours. You will navigate variable temperatures, noise levels, and building layouts, ensuring your team operates efficiently and safely.

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Benefits and Salary

Comprehensive Leadership Benefits: Amazon provides competitive benefits including health coverage, retirement plans, and performance-based bonuses. As an Operations leader, you’ll gain exposure to fulfillment center management and professional development opportunities in a growing network that launches new sites annually.

Career Growth & Flexibility: In this role, you’ll develop expertise in process improvement and lean techniques while managing diverse teams. Amazon’s internal mobility and leadership programs support your long-term career progression.

Job Type: Full Time, Regular/Permanent

Requirements / Skills

Core Leadership & Operations Expertise: 2+ years of employee and performance management experience; Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. Must work a flexible schedule including weekends, nights, and holidays, adapting to changing shift requirements.

Process Improvement & Physical Readiness: Preferred 1+ years of experience with performance metrics, process improvement, or lean techniques. Ability to lift up to 49 pounds, push, pull, squat, bend, reach, and stand/walk up to 12 hours in variable, noisy, and temperature-changing environments.

How to Apply

If you’re ready to lead fulfillment operations and drive your team to safety and performance excellence, click the button below to apply through Amazon’s careers site.

Know someone who might be interested? Share this job posting and help them join Amazon Canada Fulfillment Services!

Highlight Your People Leadership: Prepare examples of mentoring and motivating hourly teams to meet safety and quality targets. Showcase how you’ve used performance metrics and coaching to drive results.

Demonstrate Operational Agility: Be ready to discuss how you’ve managed physically demanding environments—lifting, standing long shifts, and working in variable conditions—while maintaining team performance.

Showcase Process Improvement Skills: Illustrate your experience with lean techniques or process improvements that enhanced productivity or reduced errors. Connect these examples to capacity planning and delivery excellence in fulfillment operations.